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Forums > Home› Champions Online Discussion

Unable to redeem code, try again later

rastus427rastus427 Posts: 15 Arc User
in Champions Online Discussion
Thanks for the stuff, CRYPTIC. Now, when can I redeem it?
«1

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  • kaiserin#0958 kaiserin
    kaiserin#0958
         Posts: 3,222 Cryptic Developer
    Per customer service:

    If it says ‘Try Again Later’ there may be a connectivity issue. Try clearing cookies and cache, and if that doesn't work you may also want to try another web browser.​​
  • broadnaxbroadnax Posts: 47 Arc User
    I take it the code doesn't actually do anything until the Anniversary event begins? I successfully redeemed the code, but received nothing when I logged in.
  • kaiserin#0958 kaiserin
    kaiserin#0958
         Posts: 3,222 Cryptic Developer
    Check the bonus tab in the ZEN store.​​
  • broadnaxbroadnax Posts: 47 Arc User
    Thanks much.
  • rastus427rastus427 Posts: 15 Arc User
    Still not working for me. I'm going through IE. I'm not adding another browser just to open something that won't open in the most used browser in the world. Other bonuses have worked in the past, this is a 4 caricature Silver account. Obviously I've been around a while. Even have the free Freeform slot.
  • rastus427rastus427 Posts: 15 Arc User
    1.5 hours, still no love.... :(
  • kaiserin#0958 kaiserin
    kaiserin#0958
         Posts: 3,222 Cryptic Developer
    Please try submitting a ticket to customer service about this.​​
  • decorumfriendsdecorumfriends Posts: 2,811 Arc User
    rastus427 said:

    Still not working for me. I'm going through IE. I'm not adding another browser just to open something that won't open in the most used browser in the world.

    Just to note, IE's not the most used browser because it's good, it's because it's bundled with Microsoft products. It's actually kind of crappy compared to other browsers. Just a heads up. ;)

    'Dec out

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  • championshewolfchampionshewolf Posts: 4,376 Arc User
    If you ahve win10 you have edge which is still a far superior browser to IE. Google Chrome is nice, though it has memory leak issues. Firefox, eh, people just stick with it but it's only a hair up from IE to me.
    Champions Online player since September of 2008, forumite since February of 2008.
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  • flyingfinnflyingfinn Posts: 8,408 Arc User
    Code? What code!!?
    CHAMPIONS ONLINE:Join Date: Apr 2008
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  • legendarylycan#5411 legendarylycan
    legendarylycan#5411
         Posts: 1,584 Arc User
    what the flying monkey said - what code?​​
    #LegalizeAwoo
  • ashstorm1ashstorm1 Posts: 102 Arc User
    shadowfang240 said:

    what the flying monkey said - what code?​​

    Ditto. What code? :o
    [SIGPIC][/SIGPIC]
  • roughbearmattachroughbearmattach Posts: 4,785 Arc User
    I want a code!
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  • decorumfriendsdecorumfriends Posts: 2,811 Arc User
    -.-- --- ..- / --. . - / -. --- - .... .. -. --.

    :)
    'Dec out

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  • sekhmet46sekhmet46 Posts: 175 Arc User
    Oh this... Kaiserin, I and a bunch of other players never got any code. I've checked all my email folders several times and no luck.
  • omnilord#8416 omnilord
    omnilord#8416
         Posts: 348 Arc User
    Uh, I would like to know some details about this code too. Are we supposed to get it in the e-mail we registered our accounts on? Or are we supposed to get it in the in-game e-mail?
  • omnilord#8416 omnilord
    omnilord#8416
         Posts: 348 Arc User
    Well, I've checked my e-mails and don't think I had anything from Arc or Cryptic. So...what gives? What's the code? What's it supposed to do? Where do we enter it?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    I demand to know of this Code. I'm a dogdamn Lifetimer.
    I carry the hard earned titles of Champion, Vanguard, Party On Dudes! and Pouches. That atleast has to count for something.
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  • ashstorm1ashstorm1 Posts: 102 Arc User
    flyingfinn said:

    I demand to know of this Code. I'm a dogdamn Lifetimer.
    I carry the hard earned titles of Champion, Vanguard, Party On Dudes! and Pouches. That atleast has to count for something.

    Ditto. Lifetimer here too since August 2016.
    [SIGPIC][/SIGPIC]
  • nique554nique554 Posts: 66 Arc User
    I received the code on an alt account that I haven't touched in years, but not this one(which I log into daily). :c
  • blockwaveblockwave Posts: 329 Arc User
    Did not received any code either, Lifetimer here.

  • alt0angel0skalt0angel0sk Posts: 138 Arc User
    what code ? i did not recive any code :open_mouth:

    iam also a lifetimer
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2017
    Still no answer to 'What the heck The Code is for'.
    :#
    The Code has been kraken.



    Post edited by flyingfinn on
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  • sekhmet46sekhmet46 Posts: 175 Arc User
    edited August 2017
    Maybe lifetimers don't get the code because we've already given CO all the money we ever will and thus we don't need to be patronized further. XD
  • shadowolf505shadowolf505 Posts: 697 Arc User
    Lol
    || Main Tank || DPSer || Healer || CCer || Altoholic || @shadowolf505 in game ||
  • sekhmet46sekhmet46 Posts: 175 Arc User
    edited August 2017
    Alright, in all seriousness, I contacted customer service, and apparently, anyone who didn't receive a code wasn't meant to, because codes were only sent to those who "met a specific login criteria", though they refused to specify exactly what that criteria was. I'm not sure quite how to interpret that...
  • themightyzeniththemightyzenith Posts: 4,612 Arc User
    A code for what exactly?
    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • sekhmet46sekhmet46 Posts: 175 Arc User
    As far as I know it gave a set of Heirloom gear and some costume change tokens.
  • nique554nique554 Posts: 66 Arc User
    themightyzenith said:

    A code for what exactly?

    I couldn't figure out how to post it directly, so here ya go. o/ http://imgur.com/a/SX4r9
  • themightyzeniththemightyzenith Posts: 4,612 Arc User
    edited August 2017
    This is really bizarre. What the hell is the criteria for this?

    image

    I didn't receive one either.
    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • sekhmet46sekhmet46 Posts: 175 Arc User
    @nique554, was there more to that? Seems like they were saying there was a different rewards set for someone with a level 40 character.
  • shadowolf505shadowolf505 Posts: 697 Arc User
    edited August 2017
    So...the criteria was to have a character between the levels of 1-39? :/
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  • legendarylycan#5411 legendarylycan
    legendarylycan#5411
         Posts: 1,584 Arc User
    if that was the only criteria, i should've gotten one as i have a character still below 40​​
    #LegalizeAwoo
  • nique554nique554 Posts: 66 Arc User
    edited August 2017
    sekhmet46 said:

    @nique554, was there more to that? Seems like they were saying there was a different rewards set for someone with a level 40 character.

    It did say that each day you log in during the event there will be prizes to claim. Oh, and something about a week of events, giveaways, and sales.
  • decorumfriendsdecorumfriends Posts: 2,811 Arc User
    edited August 2017
    I take it from that it's only for people who have not gotten a character to 40 ("...based on the max level that any of your characters have achieved...").
    'Dec out

    QDSxNpT.png
  • shadowolf505shadowolf505 Posts: 697 Arc User
    > @nique554 said:
    > @nique554, was there more to that? Seems like they were saying there was a different rewards set for someone with a level 40 character.
    >
    > It did say that each day you log in during the event there will be prizes to claim. Oh, and something about a week of events, giveaways, and sales.

    Ohhhh...so you had to be on PTS for this? Makes sense
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  • themightyzeniththemightyzenith Posts: 4,612 Arc User
    edited August 2017
    shadowolf505 said:


    Ohhhh...so you had to be on PTS for this? Makes sense

    Where did anyone type that, mate?




    Apparently this email/code is only for players who haven't logged in for a long time..... an incentive to get them to return to CO.

    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • shadowolf505shadowolf505 Posts: 697 Arc User
    Oh
    || Main Tank || DPSer || Healer || CCer || Altoholic || @shadowolf505 in game ||
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2017
    themightyzenith said:

    shadowolf505 said:


    Ohhhh...so you had to be on PTS for this? Makes sense

    Where did anyone type that, mate?




    Apparently this email/code is only for players who haven't logged in for a long time..... an incentive to get them to return to CO.

    But my Silver account didn't get one. :s
    It's been quiet like 3 years...
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  • omnilord#8416 omnilord
    omnilord#8416
         Posts: 348 Arc User
    ...Ooookay. Well, good to know that I wasn't forgotten about. So, are they going to bring this giveaway stuff to the live server when the anniversary event begins, or is it only for PTS?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited August 2017
    Where did it say about PTS? :#
    (silvers can't log in to PTS)
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  • omnilord#8416 omnilord
    omnilord#8416
         Posts: 348 Arc User
    Never mind my comment about PTS. I misunderstood something. Don't read forums when you first wake up folks.
  • sekhmet46sekhmet46 Posts: 175 Arc User
    Guys, this giveaway has nothing to do with PTS/silver accounts/people who haven't logged in for a while. The only requirement is that NONE of your characters have reached level 40.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    Hey, it's only couple of days and we can start gathering with pitchforks and torches. :#=)
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  • shadowolf505shadowolf505 Posts: 697 Arc User
    I logged into my old account which had a Level 7 but nothing :s
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  • themightyzeniththemightyzenith Posts: 4,612 Arc User
    shadowolf505 said:

    I logged into my old account which had a Level 7 but nothing :s

    Have you checked your emails on whatever email account that old account is linked with?

    That's the procedure for it.... email with code>redeem code>get stuff on bonus tab in Z store.
    zrdRBy8.png
    Click here to check out my costumes/milleniumguardian (MG) in-game/We need more tights, stances and moods
  • sekhmet46sekhmet46 Posts: 175 Arc User
    It doesn't matter if that account had a level 7, if it also had a level 40 you won't get the code. You need zero level 40s on an account to get the email.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    sekhmet46 said:

    It doesn't matter if that account had a level 7, if it also had a level 40 you won't get the code. You need zero level 40s on an account to get the email.

    And what else? Since zero 40s, no email...
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  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    flyingfinn said:

    sekhmet46 said:

    It doesn't matter if that account had a level 7, if it also had a level 40 you won't get the code. You need zero level 40s on an account to get the email.

    And what else? Since zero 40s, no email...
    did you try sacrificing kittens encrusted with diamonds to the random number god?
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