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Fix the CO memory leak.
gradii
Posts: 11,744 Arc User
I'm serious. Not everyone considers a guaranteed client crash on a memory timer funny.
I have verified my game files enough times to know its not a problem with MY code, its a problem with THE code.
I have verified my game files enough times to know its not a problem with MY code, its a problem with THE code.
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Maybe you should quit CO, take a break, and come back to the game after a few minutes instead of running it nonstop for four hours? I think four hour or more spins were the only time I had client crashes, years ago.
If you have a real memory link the crash log you should be sending to them will tell them where it's happening, most likely.
Been so long since I looked a crash log I forget what the usual memory leak problem was called...
Yep I agree with the statement above- The only time my game ever crashes on account of memory leak is when I play for like about 6 hrs in a row. I usually just crash in the middle of changing instances when that happens.
"Good can be found in heights, even in the deepest pits of evil" but "The valleys of evil always exist in the mountains of good."
~me
Maybe Cryptic engine doesn't play well with ATI stuff...
Or maybe need to roll back, all the way to year 2009?
http://co-forum.perfectworld.com/showthread.php?t=80407
And playing by myself since Aug 2009
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(Windows releases are kind of like Star Trek movies - every other one sucks.)
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The point being made is that there's no definitive proof that there is a memory leak I rarely get to play more than a solid 2 hours at a time but the game is often left running sitting at the character select screen for 8 or 9 hours i can play for a bit before heading to work get back in and play again with zero issue.
If there was a genuine proper memory leak every one would be having a issue.
However, I find abrupt crash to desktop on texture library corruption far more annoying.
Epic Stronghold
Block timing explained
The impression I got from other posts was it was to with the main RAM and not the video card memory.
If its video card related more likely a roll-back or update of drivers is required wouldn't be the first time CO has had issues with some drivers.
And yet the people complaining don't post any details about their video card like a dx.diag report.
"Oh my one out of thousand low rent video card crashes playing this game, it's your fault, throw a dart at a poster of video cards and then trouble shoot it, fix your bugs! Everyone else with five year old computers and the sense to get out of their chair once every few hours isn't having this problem, but its obviously YOUR problem because when I play other games for six hours straight they don't crash."
New Win 8.1 PC has Nvidia 970 GTX. Bought this year.
I can run CO hours on end on both PCs without any memory error crashes. I once asked someone ingame who mentioned about an out-of-memory crash whether he was using an ATI card and he said yes. It could very well be a problem linked to ATI cards.
On my screen it goes from:
Auto
128MB
256MB
512MB
768MB
1024+MB
I'm assuming the + is for above that level of MB. Never worried about it too much as it's usually set to Auto.
Mine has had the entire list of options for five years and likes to default to Auto on each new character, or maybe its after patching.
Also I ran the game for four and half hours last night, on an Radeon 5700 (That's an AMD/ATI product btw), with no crash at all.
Maybe this game hasn't been updated for 2GB video cards. Maybe you need to do all the memory and effects management within the Catalyst Control Panel.
Speaking of Catalyst Control Panel, I remember summer 2011 there was an update that messed up Champions Online for a while, had roll to back to a previous version for the game to run correctly. I think the issue then was texture garbling.
I forget when I had memory related errors while demo recording...two years ago?
Oh, there is proof, otherwise people wouldn't complain about it. That's proof enough. It happens to me to. And if its not a memory leak, its still something that needs to be fixed.
Just because something happens to someone doesn't necessarily prove it's the fault of a third party. As I pointed out, my Win 8 installation is subject to issues if I let it go more than a day or two without rebooting. This doesn't make it my ISP's problem.
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Better car analogy: I go to my mechanic and say, "There's something rattling in the dashboard, even though it never happens when you're in the car. Why haven't you fixed it yet?"
They're not there in the beginning, but when your story ends / Gonna last with you longer than your friends
Merely pointing out the illogic in stating that since someone had an issue, it must be on Cryptic's end. Could be lots of things - some folks report issues with Nvidia cards, others with hours of playtime, I have problems when my OS runs too long. Could also be an issue on their end, but I'd say try to eliminate all the other possibilities first, because Lord knows it'll take less time to do that than to wait until Cryptic fixes it.
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I'm not sure if ATI's software has something similar since it's been forever the last time I used a Radeon.
My best guess is that some graphical rendering process on the GPU is conflicting with a flaw in Cryptic's code to cause the crash. The only way to troubleshoot is to disable / re-enable each setting one by one to see if there's any improvement or fix. It's tedious but I don't see any other way to go about it outside of hoping that the next driver release somehow provides a fix.
That assumes that all memory leaks have the same source. What if one person's memory leak is a combination of GPU drivers and specific driver and game settings, another is getting a memory leak because they have their audio codec set to just the wrong bitrate and sample rate, and another has stumbled upon a particular combination of powers in their rotation that leaks? And what if each of those leaks is a different size? One leak could be 4 bytes each time an emote animation loops while another is leaking 768 bytes every time a DOT procs while blocking.
Just stating that there's a leak doesn't mean a whole hell of a lot to a developer unless you can pin down something that at least hints at the conditions that lead to that leak. Otherwise, you're asking for a specific angel on the head of a pin in a haystack.
They're not there in the beginning, but when your story ends / Gonna last with you longer than your friends
It IS cryptic's fault. That is a memory leak. I can leave other games on for a week straight no problems. But play CO for a little bit? Nope, can't due to the memory leaks. My computer is to good to have issues with memory. And it happens only on CO. And if it happens only on that game than it is obvious that it is that GAME'S fault, and thus the company behind it. Plus these memory leaks have existed and been reported for years.
You want illogic?
Basically what me and others are doing is pointing out the sun to you and you look at the ground and say "I don't see the sun." That's what is happening with your right now.
And your logic can also be used against you yet again. "Just because you don't have the issue doesn't mean it doesn't exist!"
- CO has a memory leak.
- CO is making a driver call that has a memory leak; your other programs either aren't making that call, or aren't making it often enough for the leak to be visible.
The first one is COs fault. The second one is the driver writer's fault. Neither one is particularly fixable without a reproducible case. The fact that it only happens to some people implies driver-specific code, which does not rule out case 1, but makes it somewhat less likely.Epic Stronghold
Block timing explained
Have you investigated the other possibilities? The driver question, for instance? Do you reboot Win 8 at least once every couple of days? Or have you hit "I have a problem, someone else has to solve it" and stopped?
- David Brin, "Those Eyes"
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Pro-tip of Gaming: Not everyone experiences all bug, glitches, and problems that a game has to offer. And this is true for all games.
Plus we ain't exactly saying its on the server's end. Its the coding of the game. So its still their fault. And I reboot my computed every day, at least once. For I turn it off when I go to bed. As for other possibilities, yes, I've checked. Plus I'm no programmer, so if it is a driver at fault, than I can't do anything about it. But, in order for that to be true, Cryptic would first need to fix any bug that would cause random crashes until there is no more bugs like that.
No, it's not that simple. Like stated before it's like going through an ocean of code just to find whatever it is that's not cooperating with your PC, especially without actual access to it.
If it's something in some driver code that's inadvertently causing the memory leak then there's nothing much Cryptic can do about it sadly.
Yes, I do realize at how much work they would have to put in to search the code.
There are hundreds of different PC hardware out in the market, mixed and matched together with an equally overwhelming amount of driver coding. If the memory leak is due to a driver, then the fault lies with the driver coder. If it's truly and objectively Cryptic's fault then everyone, or at least an overwhelming majority of players playing the game would be facing the exact same problem and it's not an isolated thing.
By the way, regarding all those other games you've mentioned that you run perfectly fine? I'm willing to bet real money that the technical support forums for each and everyone of them are flooded with dozens of different technical complaints while everyone else run the games 100% okay, and that's not counting the technical support emails being sent to the developers.
Yeah, I'd say your bet is a safe bet. For it runs into the same issue of "I don't experience the bug someone else is talking about so it must not exist." like this memory leak issue has with you and others. You can't say it doesn't exist simply because you don't experience it. Only time I have issues with games on my computer (beyond CO that is) is when I mod them (world of tanks only and even then just cosmetic stuff like tank skins), for as we all know modding can cause problems. Beyond that, games run fine for me.