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Cannot convert Toon(s) to silver?

chimerafreekchimerafreek Posts: 411 Arc User
edited July 2014 in Gameplay Bugs
My sub recently expired, and for whatever reason, when I try to convert two of my toons back to silver, it tries to get me to buy a retrain token? But the rest of my toons instantly reverted back. is there a reason this is happening or am I experiencing some kind of bug?
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Post edited by chimerafreek on

Comments

  • riveroceanriverocean Posts: 1,690 Arc User
    edited June 2014
    Did you convert those two toons to silver and then back to gold at any time in the past?

    You can make the switch from gold to silver once for free. After that the system will ask you to buy a retrain token.
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  • chimerafreekchimerafreek Posts: 411 Arc User
    edited June 2014
    riverocean wrote: »
    Did you convert those two toons to silver and then back to gold at any time in the past?

    You can make the switch from gold to silver once for free. After that the system will ask you to buy a retrain token.

    Well that answers it for one of them, the other not so much.
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  • nextnametakennextnametaken Posts: 2,216 Arc User
    edited July 2014
    Don't delete characters while silver, you lose the whole slot.
  • klittyklitty Posts: 1,540 Arc User
    edited July 2014
    Are they free form or an archetype you don't have? I know you get one free retrain token the first time to go to silve from gold (or gold to silver?) Are you trying to convert to an archetype you already own?


    =^ _ ^= Kitty Lives!
  • chimerafreekchimerafreek Posts: 411 Arc User
    edited July 2014
    klitty wrote: »
    Are they free form or an archetype you don't have? I know you get one free retrain token the first time to go to silve from gold (or gold to silver?) Are you trying to convert to an archetype you already own?

    One of them is locked to gold because I converted him from a FF to an AT once before, I accepted that, and he's better off gold anyway, the other I have no IDEA why they're stuck as a gold FF, I tried to convert it back to Inferno AT but the 'you need a retrain token" thing kept popping up, which I don't understand why, because it was their first time ever being a FF, so I should be able to convert them back?
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