Yo, I know this is not a tech forum but seriously, google is not that helpful either.
I bought a new pc on friday and me and my big brother put it together. Everything connected to just fine, but am having some problems when I am playing games. Games crash to black screen after 10-20 minutes of gameplay, then I have to push the power button to turn the system off. I don't know what the problem is and it is getting so frustrating because I paid a lot of money for this. I googled some stuff a lot and tried many things but I am completely at lost. I hope some of you can help me?
All the games work smoothly until this sudden point of crash.
Here are some tips I found on google but nothing helps.
First I checked if it's
overheating - no, I don't think so, it was
50~ celsius while playing champs
I tried to
update my audio drivers, nope.
I tried to
disable the extra audio drivers, no, didn't work.
I tried to
update my video card, nope.
I tried to
go back my video card's old version that came with the disk, nope.did a memory test, nope, all checks fine.
any suggestions? my specs here:
Windows 7 home edition SP1 64 bit
ASUS B85m-G motherboard
Intel Core i3-4130 CPU @ 3,40ghz, 3,40ghz
Nvidia Geforce GTX 770 2gb ddr5
8gb ram
I have windows on seperated 120gb drive, and the games and other stuff are on 1TB drive
Power supply is Tesla R2 650w
I think that's it..?
Comments
Just remember that the temp being reported is not necessarily accurate and is likely not the actual temps your CPU and GPU are running at.
To test, leave your case open and run a large box fan (or similar) on the unit. If the problem resolves or your play time increases before crashing, that's likely the problem.
This is the first thing I thought of, too. Seeing as it only crashes during gaming, it's either a heat issue with your graphics card, or just a bad graphics card.
Make sure whatever software you're using isn't just looking at your processor's heat level.
If all that checks out, I'd check your RAM next. But it's very likely the graphics card.
Say um.. is this something I can just do all the time? .... or is that gonna like... be like leaving someone with an open chest after heart surgery?
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And why leave the case open, when you can build the case of...fans.
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Yeah but you're inviting more dust into your case.
I built a computer some years ago, but the case I ordered was too small to fit the computer. I decided to just build the computer in the cardboard box that the motherboard came in. I cut a few holes for the PCI cards, and called it a day. When the processor fan would start winding up too much, all you had to do was open the lid and the thing cooled off almost immediately.
It was the most ghetto computer build I ever did, but it was so funny that I never got a case for it, just left it like that. You could leave the lid open all the time if you wanted. If you're in a relatively dust-free area, then you don't have much to worry about, I guess.
I would also check the CPU though if 50c is its temperature then there should be no issues there
ypu mentioned doing a memory test did you try just running it with a single stick if it works repeat with each stick till you fin the one that fails and you have your culprit.
Looking at the MB it has solid state CAPs so they should all be good. I also note it has on-board VGA try removing the GFX card and just running it si if the problems still there.
There could be a number of possible reasons but I'm not a pro so I can't give you comprehensive troubleshooting instructions.
Sounds like a power supply issue to me. Not necessarily the PSU itself, but something is causing it to trip.
Edit: Apparently your PSU uses Teapo caps, which have a reputation for being... unreliable. With a power hungry card like the GTX 770 that might be an issue.
If you have another PSU I'd definitely look at testing that out first.
Antec Skeleton. Slightly more drive bays than a Smackwell Box-the-Mobo-Came-In. The fan blows up to pull dust off the board. I don't want to think about the noise, though. (Says the builder who swears by the Nanoxia Deep Silence 1.)
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I dunno, my laptop seems to handle them both just fine o3o
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- Have you tried the configuration with other games and found that this happened as well? This is a good place to start to see if it's hardware or software related; Hardware-related problems will occur pretty much globally.
- What in particular was hitting 50C during play? GPU? CPU? What program were you using to measure the temperature? This is important, since usually the GPU is designed to take much higher heat levels than your CPU (though this isn't always the case.)
- Does the computer crash if it's just being used normally? I.E. Just browing the internet and watching youtube, etc?
- Are you using any overclocks, or any superclocked hardware?
That last one is a big one, because every single factory overclocked video card that I have used, sooner or later, failed spectacularly. I had to recently get my 770 replaced with a non OC'd one because it kept freezing very sporadically when playing games. Meanwhile, my previous system, which had a Radeon HD 4850 had two new GPU upgrades attempted. A superclocked 7950 I got just completely screwed up after 3 days. No more than about a minute before my desktop graphics would screw up completely. I then tried an R7-260x, which worked fine mostly, except it'd both generate odd artifacts at random in games, and would crash when watching Youtube. The R7-260x is pretty poignant, because the symptoms of the crashes you're getting sound pretty much identical to what I experienced with that card, despite being completely different manufacturers and all.If it's only happening during gaming or even during any situation where the GPU's being used to a greater extent than average (yes, youtube does count), then it is possible that the graphics card you've got is just a dud.
Bottom line: If you're getting full-out system crashes in all games, and/or anything that stresses the GPU even slightly, and your GPU doesn't seem to be overheating (if what you're saying about 50C applies to the card, then you are not overheating - The 770 takes up to 85C), it's most likely that your card has poor transistors, and the best thing to do would be to get an RMA.
I was jsut playing champs a bit, (and it didn't crash this time) and there you can see the maximum temperature during playing (max 67c). The screenshot is taken from the ASUS GPU TWEAK, that came with the video card. Can it spike sometimes higher and shutdown the computer immediatly? Asus gpu tweak has Gpu Temp Target set at 79 celsius.
My computer runs normally doing other things than playing games, like watching youtube n stuff.
Last run of Champions went fine without crashing. I am going to try Metro2033 again and see how that runs.
I will try to monitor the CPU temperatures too, if they overheat. I will be back with more info.
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The computer can and will shut itself off if a temperature limit is exceeded (to protect itself, of course), but to really figure anything out you'll likely need a program that dynamically monitors the temperatures for your CPU and GPU - especially make sure that your processor isn't doing anything funky, because at the rate your graphics card temperatures are going there really shouldn't be any problem.
And if the CPU's temperatures are within a safe limit, then it's probably safe to say that it's likely just a faulty card. Unless Metro 2033 doesn't cause any incident, in which case I dunno.
I downclocked my GPU by -80mhz. I just played metro2033 for an hour and it didn't crash and worked just fine.
Sooo can anyone tell me what the actual problem was? I've heard problems with cards when you overclock em, but is downclocking fine?
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Downclocking can alleviate the issue if it's any of these causes:
If your card's default clock speed is significantly above 1046mhz, then you have a factory overclocked GTX 770. What I've found is that sometimes the boost clocks on these cards can cause issues; disabling all boosting on a superclocked GTX770 I had seemed to remove random freezes I'd get, for example.
If you're underclocking, not overheating, and have a card with a base clock speed of at or near 1046mhz, you probably have a faulty card; it simply isn't able to perform as well as a card of its chip type should, and you can send it in for an RMA with your manufacturer (provided warranty hasn't run out, but GPU warranties are pretty lenient most of the time, with lengths ranging from a couple of months to 3 years.)
All things I've looked up on Overclocking and such seem to say that 'oh, so long as the card can continuously run a benchmark, keeps under max temperature, and you don't get rendering artifacts it's fine!' but that is probably further from the truth than anything else. None of the failing cards I had generated these so-called artifacts, they just crashed or froze extremely sporadically while far under their maximum reported temperatures. Also, the given benchmark programs (Heaven and Valley, for instance) didn't cause any issues at all!
Basically, what I'm saying is that factory overclocked cards are horrible and that RMA condition is probably very important for them given how failure-prone they can be.