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Cryptic, are your metrics correct?

captainhunter1captainhunter1 Posts: 409 Arc User
edited February 2014 in Champions Online Discussion
I recently realized that perhaps the metrics gathered from in-game data may be incorrect or hiding the truth involving many player actions, especially transactions.

I only bring this subject up because it seems like these days EVERYTHING in MMO development is based on these gathered metrics. And if they aren't telling the truth, well, entire development cycles based on them end up targeting the wrong areas.

Here's my example: I wanted to purchase a Rail Gun for a vehicle I had. There are a number of ways of doing this (or at least for most vehicle weapons). I could purchase another vehicle that this weapon was in using Zen or Drifter salvage (depending on the vehicle needed), I could buy the weapon separately using Questionite (depending on the weapon), or I could go on the private market and either purchase one from the Exchange or through a trade/sale with an individual.

In the case of the Rail Gun, there is only one source for it in the game - stripping it off a vehicle obtainable only through Drfter salvage. And this is where the metrics go hinky - I bought it for 900 Zen.

What? How?

There is another common currency in-game that many people use - something that really isn't a currency but is used as such in a more 'barter-like fashion - Cosmic Keys. I purchased a 10 Key pack and traded it for the Rail Gun. (which would have been 1500 G in in-game currency, but being a Silver Member until they put Lifetime Subs up fo sale for $199 :wink:, I can only have 200 G saved up)

So the metrics will show that Zen sales of Keys are much more popular than they really are for their intended use due to transactions such as mine. I would have gladly bought the Rail Gun staright from a vendor, but for 10 Keys (even with a maximum return in salvage of 150 - but more like 30 on average) I wouldn't have had enough to buy the Rail Gun - with the attached vehicle that cost 200 Drifter Salvage.

So in the end, are the metrics really telling Cryptic the truth? Does my 10 Key purchase tell them I bought a Rail Gun and not for gambling on 10 Lockboxes? I don't think so.
Post edited by captainhunter1 on

Comments

  • edited February 2014
    This content has been removed.
  • sistersiliconsistersilicon Posts: 1,625 Arc User
    edited February 2014
    They got your $9.00, didn't they? Sometimes, it's that simple. Somebody is going to use those keys to unlock gambleboxes sooner or later. As long as the ratio of unused keys to used keys is making Cryptic happy, why worry?
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  • bioshrikebioshrike Posts: 5,491 Arc User
    edited February 2014
    They got your $9.00, didn't they? Sometimes, it's that simple. Somebody is going to use those keys to unlock gambleboxes sooner or later. As long as the ratio of unused keys to used keys is making Cryptic happy, why worry?

    I wouldn't say the OP is worrying - they are trying to bring to light that the desired good, (in this case the Railgun), is what they wanted, and the currency utilized, (keys), was the medium chosen because they left him with practically no other option.
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  • spinnytopspinnytop Posts: 16,314 Arc User
    edited February 2014
    The metric involved would be "How many vehicles of this type were purchased". The metric is correct, even if some of those purchases were made solely for the railgun. As far as the data is concerned, you did not buy a railgun for 900 zen; you bought a vehicle that had a railgun in it for 900 zen.

    As for keys, Cryptic isn't concerned with whether keys are being used to open lockboxes or not. To them it doesn't matter if you buy Cosmic Keys simply for the pleasure of destroying them. They know that key sales go up when they put out a new lock box, and that they do so consistently each time. Here the metric is simply "How many keys were purchased at any given time", so again the metric is correct.
  • captainhunter1captainhunter1 Posts: 409 Arc User
    edited February 2014
    bioshrike wrote: »
    I wouldn't say the OP is worrying - they are trying to bring to light that the desired good, (in this case the Railgun), is what they wanted, and the currency utilized, (keys), was the medium chosen because they left him with practically no other option.

    Exactly.

    What the metrics show about this action is "Keys are popular" not "Rail Guns are popular".

    Ergo - the metrics say to developers, "let's keep making more lockboxes" not "let's provide better access to additional weapons for vehicles".
  • crypticbuxomcrypticbuxom Posts: 4,573 Arc User
    edited February 2014
    The spreadsheets never really show the motive. That would require more work for someone who knows the game to make those decisions.

    That dissonance from the actual customers is the reason why aura sets are sold the way they are and why no new content is added beyond the Millennium City hub. If the spreadsheets don't show people outside of MC then they won't make content outside of Millennium City. But wouldn't people go to those other places if there was, you might ask? That's where the loop begins.
  • gandalesgandales Posts: 340 Arc User
    edited February 2014
    I think the comparison is missing the full expected rewards of opening 10 boxes, which includes not only drifter salvage but other things that might or might not drop. Still, it would be rare that all routes to buy things would be perfectly balanced.
  • spinnytopspinnytop Posts: 16,314 Arc User
    edited February 2014
    Does anyone know for a fact that Cryptic is using spreadsheets to make their decisions? They've always struck me as embodying the phrase "Do I look like the kind of guy who has a plan?" :tongue:


    Anyways, we all know why they push lockboxes, and it has nothing to do with what anyone is doing, not doing, or thinking at cryptic. It's to drive sales of Zen, which is PWE business. No matter what you end up using keys for, it always contibutes to PWE's bottom line. Hence, more lockboxes.


    Lockboxes are a shotgun style approach to getting people to buy Zen. If you put out things piece by piece, then people might buy them or not... put a bunch of stuff into a lockbox, and you're guaranteed to sell keys. Like spraying buckshot at a rabbit.
  • biffsmackwellbiffsmackwell Posts: 4,688 Arc User
    edited February 2014
    Ergo - the metrics say to developers, "let's keep making more lockboxes" not "let's provide better access to additional weapons for vehicles".

    Unless you can think of a way to provide better access to additional weapons while making as much or more money than the lockboxes, expect them to stay.
    biffsig.jpg
  • mlmiimlmii Posts: 111 Arc User
    edited February 2014
    Honestly, when I went to open a Lockbox I'd like a choice to pop up...


    (Gamble) -- Works just as it currently does...


    (Pick your reward) --- You get to choose from an option of the "Tier 2" and "Tier 3" Prizes


    ----


    If they did that I'd actually buy keys with the purpose of using them to open lockboxes as opposed to buying them to sell at a slight profit later on...
  • captainhunter1captainhunter1 Posts: 409 Arc User
    edited February 2014
    Unless you can think of a way to provide better access to additional weapons while making as much or more money than the lockboxes, expect them to stay.

    How about offering the weapon (Rail Gun) for sale separately somewhere - Questionite store, Z-Store, Drifter, etc - instead of ONLY on one specific vehicle availablle ONLY with Drifter salvage?

    If it was available this way, who knows how many they may have sold to Silvers like me.

    But they will never know - because the metrics are showing them false information about purchases - i.e. Keys sell, Rail Guns don't.
  • mrhinkypunkmrhinkypunk Posts: 1,471 Arc User
    edited February 2014
    mlmii wrote: »
    Honestly, when I went to open a Lockbox I'd like a choice to pop up...


    (Gamble) -- Works just as it currently does...


    (Pick your reward) --- You get to choose from an option of the "Tier 2" and "Tier 3" Prizes


    ----


    If they did that I'd actually buy keys with the purpose of using them to open lockboxes as opposed to buying them to sell at a slight profit later on...

    And whatever these prizes are would almost certainly never be more expensive than the key itself. So you want an option to lose the gamble? 0.o
  • trailturtletrailturtle Posts: 2,286 Perfect World Employee
    edited February 2014
    So in the end, are the metrics really telling Cryptic the truth? Does my 10 Key purchase tell them I bought a Rail Gun and not for gambling on 10 Lockboxes? I don't think so.

    While I can't get into our metrics and tools, rest assured that we do know about the item <-> key trading, and we do account for it. :smile:
  • kallethenkallethen Posts: 1,576 Arc User
    edited February 2014
    It's money in PWE's pocket. Money keeps the game going.

    So I don't care if somebody bought the keys to trade for a railgun. They help fund the game.
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  • spinnytopspinnytop Posts: 16,314 Arc User
    edited February 2014
    Well, TT ended the thread. So, what shall we talk about now?
  • biffsmackwellbiffsmackwell Posts: 4,688 Arc User
    edited February 2014
    Imperial > Metric.
    biffsig.jpg
  • towershield#4714 towershield Posts: 1,192 Arc User
    edited February 2014
    Imperial > Metric.

    Key sales aren't calculated in units sold but instead are calculated by how long of a line they make when sat next to each other, end to end, on the ground.

    "We sold thirty feet* of keys this week. Huzzah!"

    *- Cryptic is based in the US so therefore the metric system isn't used.
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  • biffsmackwellbiffsmackwell Posts: 4,688 Arc User
    edited February 2014
    Key sales aren't calculated in units sold but instead are calculated by how long of a line they make when sat next to each other, end to end, on the ground.

    "We sold thirty feet* of keys this week. Huzzah!"

    *- Cryptic is based in the US so therefore the metric system isn't used.

    Thirty feet of keys... hahaha.
    biffsig.jpg
  • championshewolfchampionshewolf Posts: 4,348 Arc User
    edited February 2014
    Thirty feet of keys hrmm? *ponders* Well to add to the silliness that would be 180 keys or $180 bucks hehe. Give or take.
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  • mlmiimlmii Posts: 111 Arc User
    edited February 2014
    And whatever these prizes are would almost certainly never be more expensive than the key itself. So you want an option to lose the gamble? 0.o

    As long as the costumes and auras were considered Tier 2 then yes, I would rather buy my own keys and get what I wanted instead of "playing the market" or bartering with people.
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