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Buying Zen problem??

heroshima1heroshima1 Posts: 107 Arc User
edited February 2014 in Champions Online Discussion
I've tried 3 different cards and every one fails. Is there an issue with the site when trying to purchase Zen, or is there a higher power preventing me from throwing my money at Cryptic?
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    chaelkchaelk Posts: 7,732 Arc User
    edited February 2014
    If you are using a credit card, usually it must be listed on your account.

    next, your details must match the banks details EXACTLY.

    st for street will make it reject.

    You need to get the exact name and address details from your bank before loading the card.
    I've had no problems with Ultimate Game cards- except for the currency con version fee and exchange rate. I'm in Australia

    PWE card , no problems. What is on the card is what you get.
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    heroshima1heroshima1 Posts: 107 Arc User
    edited February 2014
    I've never kept a CC registered on my account and have made many purchases before. Not doing anything different this time.
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    flyingfinnflyingfinn Posts: 8,408 Arc User
    edited February 2014
    Only thing i noticed recently, was that the 'Current Balance ZEN' didn't show amount until i went to 'Transfer ZEN' option.
    And it gave huge string of text about 'if the ZEN isn't showing..blaablaa...contact...blaablaa...'.
    Which never happened before.
    And i'm using credit card.
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    heroshima1heroshima1 Posts: 107 Arc User
    edited February 2014
    I think it's a random bug. There's been times the site lets me use the CC, but other times I had to use Pay Pal (trying anything to get it to work). I just tried with my CC again, failed. Used PayPal with the same CC and it worked. I got my Zen, Cryptic haz my money. All is right with the world.

    Thanks for the replies and input though.
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    zedbrightlander1zedbrightlander1 Posts: 3,797 Arc User
    edited February 2014
    I guess it's time for a new pair of glasses.

    I thought the subject read - Buying Zed problems? :rolleyes:
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    flyingfinnflyingfinn Posts: 8,408 Arc User
    edited February 2014
    Well, you're wearing 8-bit glasses.
    And, how much you would go for?
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    And playing by myself since Aug 2009
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