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Stuck on Launcher

cheelanghocheelangho Posts: 95 Arc User
edited August 2013 in PC & Technical Issues
Sorry for starting yet another thread, but i couldn't find one dealing with this particular issue -either that or i misread them, my english is learned - so, here i am

My problem is that when i try to open CO launcher it gets stuck on the Loading. Please wait. screen then goes full blank and wild Internet Explorer window appears telling me it can't show the page, then i go back to CO launcher window and tells me the same

My default browser is Chrome and i'm using the launcher i downloaded around March of this year (that is, before the Arc thing became mandatory)

I also tried logging into NW -with the client i got when it was on open beta- and it seemed to work fine, then tried again with CO but it still has the same problem, Do anybody knows what's going on here or what i can do about it? :confused:

I also cleared IE history and cache a couple days before, Could it be related?
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Post edited by Unknown User on

Comments

  • secondalksecondalk Posts: 67 Arc User
    edited August 2013
    Do you use Verizon?
  • cheelanghocheelangho Posts: 95 Arc User
    edited August 2013
    Nope, i don't, and i'm sorry idk what Verizon is :redface: but i don't recall any program installed on my laptop with that name
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  • friskyalexfriskyalex Posts: 1 Arc User
    edited August 2013
    what if you use verizon i have the same problem !
  • amazoamazo Posts: 2 Arc User
    edited August 2013
    I am having exactly the same problem. Began Friday. Yes, I'm Verizon FiOS.

    Tried running the executable w/o the launcher and couldn't connect to the account server, either.
  • alarikunalarikun Posts: 3 Arc User
    edited August 2013
    cheelangho wrote: »
    Nope, i don't, and i'm sorry idk what Verizon is :redface: but i don't recall any program installed on my laptop with that name

    Verizon is not a program... it's an Internet Provider. So you might use it... and if you do, well, you're stuck with everyone else waiting. It's an issue Verizon will have to solve... eventually...
    Original Join Date: January 2010
    Original Name: -Gen-Alaris
    Days Subscribed: 1211 (As of May 26, 2013)
  • dulothsduloths Posts: 2 Arc User
    edited August 2013
    Note: The problem is not Verizon-exclusive; its just that with as popular Verizon is, many people with the problem happen to be Verizon customers. I'm a non-Verizon person with issues and there are many more who don't have Verizon and have problems.
  • sydisticonesydisticone Posts: 1 Arc User
    edited August 2013
    Have been getting this message in CO and STO since friday afternoon. All weekend and I use verizon as an internet provider. Very dissapointed i was not able to play all weekend while i was off from work.
  • cheelanghocheelangho Posts: 95 Arc User
    edited August 2013
    alarikun wrote: »
    verizon Is Not A Program... It's An Internet Provider. So You Might Use It... And If You Do, Well, You're Stuck With Everyone Else Waiting. It's An Issue Verizon Will Have To Solve... Eventually...

    Oh ok, im using a local ISP from my country (Mexico), i doubt their network system has any direct support / relation from Verizon since my ISP it's a huge company here (Telmex), so i'm going with what other people said that it's another problem from Cryptic :rolleyes:

    Btw, the issue it's apparently solved by now as i was able to login and play without problem earlier today; i'm hoping it keeps that way 'till i get home again :biggrin:
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