Well, I am forced to eat my words...it didn't take 5 hours this time...whatever the problem is that is causing this issue, they seem to be getting much faster at fixing it. :cool:
Obviously, I don't know what equipment failed, let alone what brand or model was replaced or what was swapped in, but it's not unheard of for new equipment to "break in" initially. Can you try the other games to see if it's happening there, too?
I still don't know what white gloving the servers means. Would they be perchance Caliga's white gloves?
No, I'm not letting that one down.
That's the problem. They checked with Caliga's glove earlier - and the server shattered at its touch...
"Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"
This outage has not affected me since it is my bedtime and now I am at work. However, there is a certain limit that such down times, massive lags etc are tolerable.
Regardless of clause, monthly subbers are losing paid-for game time and some form of compensation should be made to this group of people. Furthermore, this is looking very bad on the games (all 3 of them) and if the business people even have half-a-brain, they should really start to rethink whatever they are doing. I am a fan/supporter of CO through all the lockboxes, lack of content and all the complaints we have seen. I do not mind you guys devoting resources for NWO but do not chew off more than you can swallow.
TT is doing his best at post crisis PR management. However, when serious crisis actually happens in other companies and such, the person on top, CEO or whoever actually comes forth to speak to the people and not hide behind their PR rep. In some countries or companies, this can even be as drastic as that person stepping down or resigning from their post. I am not shouting for blood or heads to roll but can at least someone with more authority step forth to give a satisfactory answer? PR statements are not sufficient if no concrete steps are put in place to ensure/minimize such problems from occurring again. Even if it cannot be immediately carried out, a timeline is necessary.
Or does it require some major reviewing sites to cover this incidence and make it a public disgrace. It is actually quite a shame if IGN has an article which states "Cryptic server issues brings down Neverwinter Online and two of its other games."
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Practice makes perfect? :biggrin:
Part of the problem since December, 2012.
Alert queues are frozen now. After first run they work fine but now everyone in zone is stating that it freezes at zero and no one gets in.
Part of the problem since December, 2012.
- David Brin, "Those Eyes"
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Regardless of clause, monthly subbers are losing paid-for game time and some form of compensation should be made to this group of people. Furthermore, this is looking very bad on the games (all 3 of them) and if the business people even have half-a-brain, they should really start to rethink whatever they are doing. I am a fan/supporter of CO through all the lockboxes, lack of content and all the complaints we have seen. I do not mind you guys devoting resources for NWO but do not chew off more than you can swallow.
TT is doing his best at post crisis PR management. However, when serious crisis actually happens in other companies and such, the person on top, CEO or whoever actually comes forth to speak to the people and not hide behind their PR rep. In some countries or companies, this can even be as drastic as that person stepping down or resigning from their post. I am not shouting for blood or heads to roll but can at least someone with more authority step forth to give a satisfactory answer? PR statements are not sufficient if no concrete steps are put in place to ensure/minimize such problems from occurring again. Even if it cannot be immediately carried out, a timeline is necessary.
Or does it require some major reviewing sites to cover this incidence and make it a public disgrace. It is actually quite a shame if IGN has an article which states "Cryptic server issues brings down Neverwinter Online and two of its other games."
Yeah, I had weird moments of lag today too.