test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Champions Online Discussion

Still No Stipend?

kylexiii#1660 kylexiii
kylexiii#1660
 Posts: 0 Arc User
edited April 2013 in Champions Online Discussion
I was billed on the 17th of April for a recurring Subscription yet I have not received a stipend despite submitting a ticket on the 23rd (which still hasn't been replied to). So I'm just wondering, what the hell?
Post edited by kylexiii#1660 on

Comments

  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited April 2013
    When did you subscription start? March 17th?
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • kylexiii#1660 kylexiii
    kylexiii#1660
         Posts: 0 Arc User
    edited April 2013
    roughbearmattach wrote: »
    When did you subscription start? March 17th?

    I don't even remember, I've been subscribed for a long time.
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited April 2013
    Yikes. This worries me. I became a subscriber only at the end of last year, because my finances changed and I could afford to add a monthly bill like this.

    If CO screws up my subscription, I will simply leave the game, character customization or no.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • greyerskiesgreyerskies Posts: 60 Arc User
    edited April 2013
    My stipend seems to be several days late too. From what I'm reading here contacting support won't make much of a difference?
  • kylexiii#1660 kylexiii
    kylexiii#1660
         Posts: 0 Arc User
    edited April 2013
    greyerskies wrote: »
    My stipend seems to be several days late too. From what I'm reading here contacting support won't make much of a difference?

    Not so far.
  • kylexiii#1660 kylexiii
    kylexiii#1660
         Posts: 0 Arc User
    edited April 2013
    roughbearmattach wrote: »
    Yikes. This worries me. I became a subscriber only at the end of last year, because my finances changed and I could afford to add a monthly bill like this.

    If CO screws up my subscription, I will simply leave the game, character customization or no.

    It's just the Stipend, nothing else.
  • roughbearmattachroughbearmattach Posts: 4,784 Arc User
    edited April 2013
    For me, not getting my stipend counts as screwing up my subscription.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • chaelkchaelk Posts: 7,732 Arc User
    edited April 2013
    customerservice@perfectworld.com

    email and harrass
    Stuffing up Freeform builds since Mid 2011
    4e1f62c7-8ea7-4996-8f22-bae41fea063b_zpsu7p3urv1.jpg

    Get the Forums Enhancement Extension!
  • gamehobogamehobo Posts: 1,970 Arc User
    edited April 2013
    CS only works for NeverWinter.. sorry
  • isis418isis418 Posts: 3 Arc User
    edited April 2013
    Any news on the stipend?

    I am subscribed via game card for 60 days. Recieved the 500 for the first month, but not for the second month. Do I actually get the stipend for both months if it's game card subscription? With vehicles on sale until monday would be lovely to get it before monday. :smile:

    Sigh
  • kallethenkallethen Posts: 1,576 Arc User
    edited April 2013
    I almost always have gotten my stipends on time (maybe an extra day late once or twice). This month is an exception. As I noted in another thread on this topic, I contacted PWE support (via the website) when it was 5 days late. They responded saying a number of players have reported them late by 10 days, that people were looking into the issue, and to reply to the CS rep's email if I still don't have the stipend after a certain amount of time. This response was next day.

    My point? Contact PWE support.
    100% of the world is crazy, 95% are in denial.

    Get the Forums Enhancement Extension!
  • chaelkchaelk Posts: 7,732 Arc User
    edited April 2013
    here's the support response.

    We apologize for the delay in receiving your Stipend. It appears that there was a communication error within our systems which resulted in stipends not being granted for April 2013. This issue is currently being resolved and you should receive your stipend within the next few days. Please let us know if you do not receive your stipend within the next few days.
    Stuffing up Freeform builds since Mid 2011
    4e1f62c7-8ea7-4996-8f22-bae41fea063b_zpsu7p3urv1.jpg

    Get the Forums Enhancement Extension!
  • greyerskiesgreyerskies Posts: 60 Arc User
    edited April 2013
    I have mine now, in case that information's remotely useful to anyone else. I didn't get around to contacting support, so thank you to those who did.
Sign In or Register to comment.