Seriously, this is getting embarrassing...

ninjapiff

Ok... seriously, what is with the total lack of Crap-Giving on part of not only Cryptic, but PWE for their websites/forums? I have searched and searched, and I can't even find a 'Rules and Regulations' page for THIS forum. Really, I just want to know how to use a Custom Avatar for the Forums... I have been playing CO since 'Free for All' hit, and would like to actually make some opinions public via the Forums. Although not integral, the point is that I can't figure out how the Dr. Heckyll and Mr. Jive I'm supposed to use a custom avatar!\

Also, on the PWE spectrum: I have tried to access PWE's own support site. However, when I click on the 'Support' heading on ANY of PWE's sites, the page displays the generic 'white background with type' error, stating that there was a 'Redirect Loop'. Whats up with that?

Really, I just would like some help, and even though I know I am asking too much based on how this game has been doing lately, I am asking for some patch-ups for the websites. I know it's not going to happen, but a Guy can dream...

embracemysword

http://co-forum.perfectworld.com/profile.php?do=editavatar

kallaniden

I tried calling them directly. A robot told me that they didn't have space for messages to be left and it hung up on me. No warning, no apology for the inconvenience. Kind of explains a lot, right?

flamingbunnyman

ninjapiff wrote: »

I can't even find a 'Rules and Regulations' page for THIS forum.

It's linked at the top of EVERY section of the forums, except the main page.

Announcement: PWE Community Rules and Policies

lucyinspacewithdiamonds

Demoralization, despair, and stockholm syndrome.

trailturtle

I've compiled some links to where you can upload custom avatars and the rules of the forums.

The Support redirect loop does happen for some people, it's an ongoing bug we've been trying to resolve. In the meantime, you can contact Customer Support at customerservice@perfectworld.com.

Let me know if you have any additional questions.

honestresearcher

To actually get a reply, make sure you send ANY QUESTION to the 'Billing' section, as thats the only section that has an assigned staff member. (because money...)

The other sections, prepare for years of no-response. With all respect.