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Remove the chat ban system

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  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited February 2013
    nepht wrote: »
    This thread is very simple if you want this broken system removed from the game just sign.

    /signed

    If I want?

    Literal answer to your question?

    Yes of course I want it removed, and I don't care if all ignore lists everywhere have to be nuked to do it!

    /signed


    Reality however?

    1. As Shieldtower pointed out, they already gave an answer that it was "too deeply embedded in the chat server source code". I think it was TrailTurtle that relayed that message to us actually.

    2. In reality though, anything can be overcome with enough time, effort, & money. What the devs are essentially saying then (if you follow the logic) is essentially that they can't afford the cost to make this happen.

    Either Cryptic is unable to quantify the risk of doing something-versus-nothing in terms of loss prevention cost, too apathatic to bother looking into it, too buearucratic to get good data on the feasibility of the project, has pushed investigating this off the desk because it was too low of a priority, or some sort of combination of all the above. Seeing as a company is made of individuals, I'm willing to wager it's a money thing and "all of the above".




    Also to the people thinking if they exacerbate and worsen the problem enough by ignoring everybody they can force the company to do something...

    You are:

    A) morally wrong scum of the earth

    B) idiots who don't learn from video game industry history
    (i.e.: all you do is cause other players grief, you don't change the company's behavior because there's never enough of you)

    C) the biggest source of the problem itself


    I would strongly recommend making an example out of those people promoting abusing the system.

    As a community, we should NOT tolerate abuse of our fellow peers because of a few wannabe cyber-terrorists who misguidely think their abuse will somehow persuade Perfect World. It is foolish, morally wrong, and ONLY serves to hurt other players.

    We should be signing to ban those players' accounts... Agreed?
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited February 2013
    clcmercy wrote: »
    So we all form a group over there and go around randomly chat banning people. Just any old body. Make new freebie accounts, head on over, group up and POW. Make them realize just how bad the system is by demonstrating it to them all.

    This is EXACTLY the kind of disgusting, shortsighted, and idiotic behavior I was just condemning above!

    Not funny as a joke. At all. Doesn't work if you were serious either. If a sizable quantity of money is lost from EA due to game hack developers and users, you really think Perfect World will care about a few miscreant wannabe cyber-terrorists? Really? Haha hell no! They barely give a damn as it is, so it's a total failure of a concept before you even start! And at the end all that senseless suffering was for nothing! Absolutely nothing!

    I'm very angry at you.

    :mad:

    /me walks away to cool off mubling cuss words
  • jennymachxjennymachx Posts: 3,000 Arc User
    edited February 2013
    somebob wrote: »
    "People get silenced because Cryptic is a lazy, irresponsible company that prefers to give players access to automated moderation tools with the power to chat ban others rather than deal with in-game moderation themselves."

    "It's too much programming work or impossible to remove it for just CO, they've said no before so you should just stop whining and stop making repeat posts bla bla bla"

    Yeah whatever. That quote up there by somebob? That's exactly why the system exists in the first place. Even if Cryptic actually invested in some subpar moderation staff that actually did their job on a minimal level, that's still a superior solution to giving players the power to moderate others.

    But let's not kid ourselves too much shall we? The real reason why the chat-ban system was introduced is because it's "important" to have for NW, the holy grail of Cryptic's MMO titles. It has next to nothing to do with CO as to why it was introduced in the first place, and that because Cryptic's games share a global chat system, CO had to be pulled into it involuntarily.
  • forutnefireforutnefire Posts: 477 Arc User
    edited February 2013
    nepht wrote: »
    Here is a simple idea go /notsigned :D

    Actually it would be rather interesting on the sociology side of things to see what people are for its removal, what people are against and those who just don't give a sh$t.
    agentnx5 wrote: »
    This is EXACTLY the kind of disgusting, shortsighted, and idiotic behavior I was just condemning above!

    Not funny as a joke. At all. Doesn't work if you were serious either. If a sizable quantity of money is lost from EA due to game hack developers and users, you really think Perfect World will care about a few miscreant wannabe cyber-terrorists? Really? Haha hell no! They barely give a damn as it is, so it's a total failure of a concept before you even start! And at the end all that senseless suffering was for nothing! Absolutely nothing!

    I'm very angry at you.

    :mad:

    /me walks away to cool off mubling cuss words

    *standing ovation for agentnx5
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  • bluhmanbluhman Posts: 2,410 Arc User
    edited February 2013
    Sure, I'll sign it. Too bad you can't read this though, because I have taken a vow of silence.
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  • kojirohellfirekojirohellfire Posts: 2,075 Arc User
    edited February 2013
    This is a worthy cause.

    SIGNED.
  • scorpagorscorpagor Posts: 607 Arc User
    edited February 2013
    /signed

    I think the ''it's too embedded in the software to alter'' argument is a really poor reason to do nothing.
    Code can be changed. This isn't the law of gravity we're talking about here.
    This is a horrible system and doing something about it should be Cryptic's top priority.

    At the very least they should hire a GM who actually monitors chat bans being handed out.
    Cryptic OWES us said GM, because a chat ban system this horrendous shouldn't have existed in the first place.
  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited February 2013
    "Do we really need to resort to coordinating our various SG's to start intentionally chat banning players across all the Cryptic games to get this system properly addressed?"

    Granted, those aren't my words but...what if?
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  • therealtedtherealted Posts: 52 Arc User
    edited February 2013
    "Do we really need to resort to coordinating our various SG's to start intentionally chat banning players across all the Cryptic games to get this system properly addressed?"

    Granted, those aren't my words but...what if?
    dooo eeet. You know you want to.
  • kemmicalskemmicals Posts: 853 Arc User
    edited February 2013
    "Do we really need to resort to coordinating our various SG's to start intentionally chat banning players across all the Cryptic games to get this system properly addressed?"

    Granted, those aren't my words but...what if?

    I really don't see that working very well.

    As for the subject at hand, /signed even though it probably won't work.
    While I do like the idea of actually having some GMs on stand-by instead of leaving it up to the players to do this sort of stuff, I really don't see them doing it very soon. I do agree that the "it's embedded too deep in the programming" is a bit of a lame cop out, but that also doesn't mean it's too far in to change it rather than remove it.

    Maybe just change it a little so that there's a cooldown between how many report spams you can send at a time? Maybe add a little two minute delay between them to prevent mass spamming. They could also just change it slightly so that ignores don't count toward being silenced.

    If the system itself can't be removed entirely, there could still be some alternatives and changes that can be made so that not everything gets bork'd in the long run.
  • rokurocarisrokurocaris Posts: 1,074 Arc User
    edited February 2013
    Hmm... Maybe it's time to take refuge in audacity. :mad:
    There should be many, MANY more groups like this, making the chat banning a problem so huge that Cryptic can no longer ignore it.

    When I (sarcastically) said that on the other thread, I didn't think people actually believe escalation would be a solution. :rolleyes:

    This is not like the issue with Imbue, guys. Chat ban is already over-abused, everybody knows about it, and Cryptic still isn't doing jack!
  • zahinderzahinder Posts: 2,382 Arc User
    edited February 2013
    I think the one likely result from a coordinated, chat ban-bombing protest is a lot of banned accounts.

    So. Um. Yeah, don't do that.
    Campaign: The Fenwick Cycle NWS-DKR9GB7KH

    Wicks and Things: NW-DI4FMZRR4 : The Fenwick merchant family has lost a caravan! Can you help?

    Beggar's Hollow: NW-DR6YG4J2L : Someone, or something, has stolen away many of the Fenwicks' children! Can you find out what happened to them?

    Into the Fen Wood: NW-DL89DRG7B : Enter the heart of the forest. Can you discover the secret of the Fen Wood?
  • meedacthunistmeedacthunist Posts: 2,961 Arc User1
    edited February 2013
    Worst possible idea.
    Banning acounts is easier to do than removing this chat feature.
    And cost less.
    Guess what gaming company will do?

    Pretty much the only available solution, and not even sure one, as it would require a lot of work from gaming community, is to give Cryptis as many bad publicity as you can, on every news regarding that company games and on every discussion board - and making it sure that pretty much EVERY person looking for Cryptic games on the web will know for sure that this feature exists in every of their games. Especially in STO and Neverwinter.


    Which would be VERY hard thing to do.

    But it's the only one striking where it hurts - at games possible income.

    So... Sadly, but better be used to it.
  • pion01pion01 Posts: 758 Arc User
    edited February 2013
    What I don't understand is why people think Cryptic will respond to massive chat bans?

    Because players will complain? Thats what players do.
  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited February 2013
    zahinder wrote: »
    I think the one likely result from a coordinated, chat ban-bombing protest is a lot of banned accounts.

    Of course. That's been a pretty consistent theme here unfortunately. If something is ludicrously broken punish the people who use it, but don't fix it. I've never quite wrapped my head around that but to be fair ArenaNet have pulled the same thing...except they actually fix it after the bannings so there's that.
    pion01 wrote: »
    What I don't understand is why people think Cryptic will respond to massive chat bans?

    Because players will complain? Thats what players do.

    If anything I'd think it would have to affect the bottom line of the games with an external license. Then it'd become a must fix situation as opposed to here where nothing is really must fix because it's their license.

    I'm more amused that the situation has gotten bad enough to where people are even considering taking that kind of action. And if Rokuro's numbers are correct (only need 15 people) that's a lot of bannings groups could do if they wanted to which is the other amusing thing. That's basically half a middle school class. My son's classmates could all make free accounts form a group and commence to autobanning us all. The system gives players THAT much power...in a F2P game.
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  • pion01pion01 Posts: 758 Arc User
    edited February 2013
    And if Rokuro's numbers are correct (only need 15 people) that's a lot of bannings groups could do if they wanted to which is the other amusing thing. That's basically half a middle school class. My son's classmates could all make free accounts form a group and commence to autobanning us all. The system gives players THAT much power...in a F2P game.

    Wait... seriously? 15?

    Yeah, we totally need to do this lol

    I wonder if it would be possible to ban every active player in CO and STO at once....
  • kharma23kharma23 Posts: 403 Arc User
    edited February 2013
    /signed

    I whole heartedly support the removal or alteration of this asenine trolling tool.

    Sadly I whole heartedly expect Crypitc to continue to ingore our pleas.
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  • spyralpegacyonspyralpegacyon Posts: 383 Arc User
    edited February 2013
    zahinder wrote: »
    I think the one likely result from a coordinated, chat ban-bombing protest is a lot of banned accounts.

    So. Um. Yeah, don't do that.

    Yuuuuuuuuuup.

    Again, we're ranting about symptoms and not the cause. Why is the chat-ban system a problem here and not on STO? Well, let's take a look:

    In STO, there are banks scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are exchanges scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are RP spaces scattered across the galaxy. In CO, the vast majority are in Millennium City.
    In STO, the current event is split between a nebula, Earth Spacedock, and Starfleet Academy. In CO, outside of present hunting, every single event is in Millenium City.
    In STO, new players start either at ESD or Qo'onos. In CO, every new player starts out in the Millenium City Powerhouse.
    In STO, they have GMs. In CO, we're pretty sure we have GMs. We think.

    In short, in STO players will cluster here and there but by and large are spread out across the map. In CO, at any time you'll find almost all the players hanging around Millenium City and its shared zone chat.

    Oh, and the STO guys actually have stuff to do and stuff to grind dilithium for. We, on the other hand...

    So yeah, its not the chat ban that's the problem. Its that we're cloistered in the same shared zone chat with little more to do in between alerts than perhaps troll other players. Fix that, or maybe give us more active GMs, and there's no need to invest in messing with the chat code.
    tumblr_moni7tHVoq1rzu2xzo1_500.gif
  • towershield#4714 towershield Posts: 1,208 Arc User
    edited February 2013
    Yuuuuuuuuuup.

    Again, we're ranting about symptoms and not the cause. Why is the chat-ban system a problem here and not on STO? Well, let's take a look:

    In STO, there are banks scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are exchanges scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are RP spaces scattered across the galaxy. In CO, the vast majority are in Millennium City.
    In STO, the current event is split between a nebula, Earth Spacedock, and Starfleet Academy. In CO, outside of present hunting, every single event is in Millenium City.
    In STO, new players start either at ESD or Qo'onos. In CO, every new player starts out in the Millenium City Powerhouse.
    In STO, they have GMs. In CO, we're pretty sure we have GMs. We think.

    In short, in STO players will cluster here and there but by and large are spread out across the map. In CO, at any time you'll find almost all the players hanging around Millenium City and its shared zone chat.

    Oh, and the STO guys actually have stuff to do and stuff to grind dilithium for. We, on the other hand...

    So yeah, its not the chat ban that's the problem. Its that we're cloistered in the same shared zone chat with little more to do in between alerts than perhaps troll other players. Fix that, or maybe give us more active GMs, and there's no need to invest in messing with the chat code.

    I don't think the spread of the population is as much a factor as just having less things to do. When I log into STO it's rare that I find myself sitting somewhere at full stop doing nothing. Between completing Episodes, daily dilithium mining, duty officer assignments and just blowing stuff up I've done a good bit of playing and gotten my daily dose in.

    Anecdotal of course but when I compare how much I get done in an hour of STO and an hour of CO the difference is eye opening.
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  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited February 2013
    Anecdotal of course but when I compare how much I get done in an hour of STO and an hour of CO the difference is eye opening.

    Granted, I'm only a LT. Commander...but I'm starting to see this myself.
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  • zahinderzahinder Posts: 2,382 Arc User
    edited February 2013
    It IS a problem on STO. People complain about it frequently.


    I don't know where you guys get the idea this isn't true...
    Campaign: The Fenwick Cycle NWS-DKR9GB7KH

    Wicks and Things: NW-DI4FMZRR4 : The Fenwick merchant family has lost a caravan! Can you help?

    Beggar's Hollow: NW-DR6YG4J2L : Someone, or something, has stolen away many of the Fenwicks' children! Can you find out what happened to them?

    Into the Fen Wood: NW-DL89DRG7B : Enter the heart of the forest. Can you discover the secret of the Fen Wood?
  • polishlightningpolishlightning Posts: 404 Arc User
    edited February 2013
    Yuuuuuuuuuup.

    Again, we're ranting about symptoms and not the cause. Why is the chat-ban system a problem here and not on STO? Well, let's take a look:

    In STO, there are banks scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are exchanges scattered across the galaxy. In CO, we have Millennium City.
    In STO, there are RP spaces scattered across the galaxy. In CO, the vast majority are in Millennium City.
    In STO, the current event is split between a nebula, Earth Spacedock, and Starfleet Academy. In CO, outside of present hunting, every single event is in Millenium City.
    In STO, new players start either at ESD or Qo'onos. In CO, every new player starts out in the Millenium City Powerhouse.
    In STO, they have GMs. In CO, we're pretty sure we have GMs. We think.

    Vibora Bay has a bank and exchange. Does VB still have Minefield? Did they ever open up the Dojo?
    Maybe more people should hang out in Vibora Bay. Don't tell the trolls!
    The first rule of moving players to Vibora Bay is don't tell the trolls.
    The second rule of moving players to Vibora Bay is don't tell the trolls.
    The third rule is always try your best and have fun!
  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited February 2013
    Vibora Bay has a bank and exchange. Does VB still have Minefield? Did they ever open up the Dojo?
    Maybe more people should hang out in Vibora Bay. Don't tell the trolls!
    The first rule of moving players to Vibora Bay is don't tell the trolls.
    The second rule of moving players to Vibora Bay is don't tell the trolls.
    The third rule is always try your best and have fun!

    Interesting.

    Problem is, VB is only accessible by level 34's and above. STO doesn't have that problem making the situation fairly different as people can be much more scattered much more easily there.
    ________________________________________________
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  • jonsillsjonsills Posts: 6,318 Arc User
    edited February 2013
    Actually, it's not so much that STO has banks and exchanges across the galaxy (on the Fed side, at least, there are a handful of starbases that are so equipped); it's that the first mission you have after the Tutorial gifts you with, among other things, a device that can be used to summon the trading ship SS Azura II, whose captain you rescued in that first mission. It has a two-hour cooldown, and gives access to the Bank, Exchange, Commodities Market, and a couple of other things I've never used.

    If clearing out Little Italy gave us an item that let us access the Bank and AH once every two hours, there might be fewer people hanging out there looking to troll the joint...

    Also, I still want to see a Contacts system, similar to the Duty Officer system in STO, where we could have minor side-missions run for us by our News Reporter, Police Contact, Significant Other, and/or PRIMUS or UNTIL Agent (possibly even a Disaffected Villain Minion or two), netting a small handful of Resources, maybe 5 Q, and a drabble of XP. (Probably not as many Contacts as you can have DOFFs, though - Cdr. T'Song filled almost her entire last level with the XP from DOFF missions...)
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  • zahinderzahinder Posts: 2,382 Arc User
    edited February 2013
    Yeah, I think a DOFF style system would be cool. Contacts, assistants, minions, whatever.

    There's a whole lot of cool suggestive story you can drizzle into a game through assignments.

    despicable-me-minions.jpg
    Campaign: The Fenwick Cycle NWS-DKR9GB7KH

    Wicks and Things: NW-DI4FMZRR4 : The Fenwick merchant family has lost a caravan! Can you help?

    Beggar's Hollow: NW-DR6YG4J2L : Someone, or something, has stolen away many of the Fenwicks' children! Can you find out what happened to them?

    Into the Fen Wood: NW-DL89DRG7B : Enter the heart of the forest. Can you discover the secret of the Fen Wood?
  • visionstorm01visionstorm01 Posts: 564 Arc User
    edited February 2013
    zahinder wrote: »
    It IS a problem on STO. People complain about it frequently.


    I don't know where you guys get the idea this isn't true...

    They speculated that it is true, and this is the internet, therefore it IS true.
    *snip*

    So yeah, its not the chat ban that's the problem. Its that we're cloistered in the same shared zone chat with little more to do in between alerts than perhaps troll other players. Fix that, or maybe give us more active GMs, and there's no need to invest in messing with the chat code.

    People not being aware of an easily exploitable system or having stuff to do doesn't remove the problem. It only makes them ignorant that it exists, until someone that isn't ignorant comes along and sets them straight. Plus see the following...

    Actual evidence that the chat ban system is a problem in STO (courtesy of zahinder a couple of pages back on this very same thread)

    You can go back to speculating now... :biggrin:
    ____________________________
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited February 2013
    "Do we really need to resort to coordinating our various SG's to start intentionally chat banning players across all the Cryptic games to get this system properly addressed?"

    Granted, those aren't my words but...what if?

    You know... That might be a major factor behind the answer to Spyralpegacyon's question as it should have been worded: "Why is there a [more severe] problem [with the chat ban in CO as compared to STO]?"

    I bet you my hat it's because we have people with *******-ish attitudes (like what Clcmercy and Therealted just displayed) that are actively, publicly promoting (in this thread or in-game). I feel rather angry and ashamed at the shortsighted stupidity being displayed...

    A lack of discipline and punishment for those intentionally abusing, and/or promoting abuse of, the system is mostly what I see.

    IMHO, people who abuse the chat ban system so aggregiously DESERVE to get account suspended or banned.

    Being bitter at Cryptic for their inaction on this is NO EXCUSE for abusing a broken system to harass other players.

    Sorry, I don't buy that excuse even for a moment. Flagrant disregard of the Terms of Service and being a menace to everyone, those ends don't justify the means (not to mention there isn't an end).

    We should NOT tolerate such behavior in our community!

    Good grief people, are we so dejected by Cryptic's neglect that we can't see right from wrong?! Mature from immature?!

    *mindblown*

    Seriously guys, WTF is wrong with you?


    To answer your "what if?" faily , Kenpo, the answer is "no change"

    That's right, it does NOTHING.

    There are thousands of hack-using-griefers in dozens of EA titles daily, far more than a piddly few wannabe griefs in CO. In the GGC we caught a person using an "outdated" hack every second, and that's just in the 350 or so servers that use the service!

    And has that changed EA's behavior at all?

    HECK NO!

    Why?

    Because EA would have to actually care more first, and because their profits are hardly effected.
  • towershield#4714 towershield Posts: 1,208 Arc User
    edited February 2013
    Agent you might want to consider taking a little walk or something. You're letting things get personal.
    ___________________________________________________________________________________________
  • therealtedtherealted Posts: 52 Arc User
    edited February 2013
    agentnx5 wrote: »
    I bet you my hat it's because we have people with *******-ish attitudes (like what Clcmercy and Therealted just displayed) that are actively, publicly promoting (in this thread or in-game). I feel rather angry and ashamed at the shortsighted stupidity being displayed...
    Hehe, don't mind me - I'm just having fun. I think it's a dumb idea as well, but who am I to stand in the way of an angry mob bent on a path of self-destruction? Might as well make a virtual buck selling virtual pitchforks.

    It's actually good to see cooler heads prevail, though - this vaguely reminds me of an unpleasant incident over in CoH that started as a joke on the forums, and took on a life of its own...

    As for the topic at hand, I'm rather neutral. Initially I was shocked and dismayed that in-game /ignores counted towards chat bans, but TBH my first month in STO caused me to be much more ambivalent. In any case, it's been an interesting experiment in what happens when you give players the tools to "police their own."
  • clcmercyclcmercy Posts: 308 Arc User
    edited February 2013
    zahinder wrote: »
    Yeah, I think a DOFF style system would be cool. Contacts, assistants, minions, whatever.

    There's a whole lot of cool suggestive story you can drizzle into a game through assignments.

    despicable-me-minions.jpg



    Totally unrelated...but when I saw this image...this just popped into my head. >_>

    http://www.youtube.com/watch?v=vNie6hVM8ZI

    And I HAD to share. <_<

    Occam's Razor makes the cutting clean.
  • clcmercyclcmercy Posts: 308 Arc User
    edited February 2013
    agentnx5 wrote: »

    I bet you my hat it's because we have people with *******-ish attitudes (like what Clcmercy and Therealted just displayed) that are actively, publicly promoting (in this thread or in-game). I feel rather angry and ashamed at the shortsighted stupidity being displayed...


    Okay..first? F**K off. Do I ignore people? Yes. But I also never have zone chat on, so someone has to actively pursue me and then spout off the kind of drivel like you are just now in local at me, so......

    Second? Way to judge. Seriously. You have NO idea who I am, nor my motivations, much less whether or not I'm promoting something. I made a COMMENT. The subject isn't likely to get dealt with at all, so what's the harm in joking around? Hmm?


    Third? Take a breather. Go outside. Walk around. This obviously disturbs you WAAAAYYY too much. Take a xanax or something. Valium. Stress less, you'll live longer.

    Occam's Razor makes the cutting clean.
  • biffsmackwellbiffsmackwell Posts: 4,739 Arc User
    edited February 2013
    Okel-dokes, shuttin this one down!
    biffsig.jpg
This discussion has been closed.