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Champions Online.exe.deleteme

ryogoethryogoeth Posts: 0 Arc User
edited August 2012 in PC & Technical Issues
This started happening yesterday. When I try running the launcher (Champions Online.exe), a Cryptic Launcher Autoupdate window pops up stating:
Trying to update the launcher.
Please be patient.

Tried connecting 1 time.


Then, after about ten seconds, Cryptic Launcher Autoupdate closes, Champions Online.exe (version 2012.5.11.1914) is renamed to Champions Online.exe.deleteme, and a new Champions Online.exe (2012.8.27.1938) is created and begins running.

Version 2012.8.27.1938 only seems to run in the background. No launcher window, no error messages, no indication it's doing anything but hogging memory.


I've tried others' launcher executables from older threads without success.

I hope there's a remedy that doesn't require a full reinstallation, as it doesn't seem to have worked for others.
Post edited by ryogoeth on

Comments

  • langitruntuhlangitruntuh Posts: 3 Arc User
    edited August 2012
    i dont understand
  • ryogoethryogoeth Posts: 0 Arc User
    edited August 2012
    langitruntuh wrote: »
    i dont understand

    I'm unable to run the launcher.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited August 2012
    Try running the .exe directly.
    But first open Internet Explorer and clear the cache.
    The launcher is apparently an IE window because you know IE is the most secure and
    beloved browser in the world.

    Also turn off JAVA in your browser, there is an exploit in the wild and no fix yet.

    Also just to be sure makes sure GameClient.exe is not running.
    If it is running when you run the launcher you won't be able to update and
    you'll get stuck at some part of the process.
  • ryogoethryogoeth Posts: 0 Arc User
    edited August 2012
    nextnametaken wrote: »
    Also turn off JAVA in your browser, there is an exploit in the wild and no fix yet.

    This I hadn't tried before; the launcher still mysteriously fails.

    It was working fine before the most recent patch.
  • nextnametakennextnametaken Posts: 2,212 Arc User
    edited August 2012
    I don't think the Java thing is directly related, but since you have to mess with your browser
    anyway, I thought I'd add the warning.

    Clear that IE cache? Checked for GameClient.exe?
  • ryogoethryogoeth Posts: 0 Arc User
    edited August 2012
    nextnametaken wrote: »
    Clear that IE cache? Checked for GameClient.exe?

    Yes and yes; no-go.
  • langitruntuhlangitruntuh Posts: 3 Arc User
    edited August 2012
    i still dont get it
  • ryogoethryogoeth Posts: 0 Arc User
    edited August 2012
    langitruntuh wrote: »
    i still dont get it

    It is a mystery.


    Update 1: Reinstalled the game; launcher still fails.

    Update 2: Submitted a support ticket.

    Update 3: Got an email response. This was part of it:
    To access your question from our support site, click here.


    It was a link which led me to an error page:
    The page isn't redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.


    I then replied via email and received this automated response:

    Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. If you are the incident owner and your email address has changed, or you want to be able to update the incident using this email account, please update your contact information using the following link, then resubmit your update.


    Not only was my email address the correct one for my Perfect World account, but the link was missing from the message. Trouble within trouble.


    Update 4: Started another thread: http://techsupport.perfectworld.com/showthread.php?t=3981
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