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Forums > Home› Champions Online Discussion

so... uh... stipend?

chalupaoffurychalupaoffury Posts: 2,553 Arc User
edited August 2012 in Champions Online Discussion
Does that not exist anymore? It's been days since I resubbed. Between this and getting ripped off on those surveys recently, I'm getting pretty suspicious of perfect world.

Anyone know when this is supposed to go through? It always kicked in within a few days of subbing. Even *buying* zen now takes like a day, it used to be instant. These changes suck.
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Post edited by chalupaoffury on

Comments

  • lokikinlokikin Posts: 624 Arc User
    edited August 2012
    I can't speak for your situation, but I can confirm the following based on my personal experience...

    I still get my stipend on the evening of the 28th like clockwork, but I'm an LTS that can't unsub and resub...

    My Zen purchases are instantaneous, but I've heard that the first time you purchase Zen there may be a delay...

    I've earned almost 7k Zen from the Peanut Lab offers, but I agree that the surveys suck. I don't seem to qualify for a single one, even when I lie...

    I hope you get your stipend soon, if not I sense a support ticket in your future....

    Good luck! :smile:
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  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    chalupaoffury wrote: »
    Does that not exist anymore? It's been days since I resubbed. Between this and getting ripped off on those surveys recently, I'm getting pretty suspicious of perfect world.

    It does, try showing a bit more patience eh? Customer Service is supposedly a bit better than it used to be, it certainly wouldn't hurt to make a inquiry (tip: courtesy will get you better results with an customer service than ranting & raving like a lunatic)

    chalupaoffury wrote: »
    It always kicked in within a few days of subbing. Even *buying* zen now takes like a day, it used to be instant. These changes suck.

    Steam had to make a similar change with the delay factor on purchase to getting the virtual currency in TF2. I'm no civil law lawyer on this (that's my sister), but I believe it's because it opens them up to potential gambling related lawsuits with minors (people under legal age) of they don't. If you don't like it, look at the presence of grab bags and young players as the root cause. I don't blame Perfect World for being careful, although they could make the turn around nearly instant if they simply gave users the option to verify the purchase.

    chalupaoffury wrote: »
    Anyone know when this is supposed to go through?

    Check the FAQ? I don't know off-hand.
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  • somebobsomebob Posts: 980 Arc User
    edited August 2012
    I got my stipend just the other day like I do every month. But I also have a subscription I run monthly, too. I dunno.
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  • astaziaastazia Posts: 51
    edited August 2012
    I was charged on the 7th for the renewal of my monthly subscription and I just got my stipend at some point today (the 10th). So it appears to take a few days now. I'm pretty sure I know why they changed it, but I'm not sure if it's something I should post on the forums. I'll just say it's related to a problem with PW's billing system. I hope it's not permanent, I really don't like waiting several days for my stipend (or purchases).
  • bluedarkybluedarky Posts: 1,232 Arc User
    edited August 2012
    Check your billing date on the site, sometimes the put your account to gold and officially bill you a few days later, but the stipend won't arrive till a few days after you're billed.
  • beldinbeldin Posts: 1,708 Arc User
    edited August 2012
    astazia wrote: »
    I was charged on the 7th for the renewal of my monthly subscription and I just got my stipend at some point today (the 10th). So it appears to take a few days now. I'm pretty sure I know why they changed it, but I'm not sure if it's something I should post on the forums. I'll just say it's related to a problem with PW's billing system. I hope it's not permanent, I really don't like waiting several days for my stipend (or purchases).

    It has always been that way, that it sometimes takes 3-7 days until you finally get it.
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  • foosnarkfoosnark Posts: 168 Arc User
    edited August 2012
    Aside from checking it every day and comparing numbers, is there some way to tell? Some kind of history, other than the Zen purchase thing?

    Because my balance seems lower than I expect, but not so low that I'm positive something is up.
  • somebobsomebob Posts: 980 Arc User
    edited August 2012
    foosnark wrote: »
    Aside from checking it every day and comparing numbers, is there some way to tell? Some kind of history, other than the Zen purchase thing?

    Because my balance seems lower than I expect, but not so low that I'm positive something is up.

    Sadly, no, there's no system (at least available to the player) that shows when you get your stipend, how you spend your Zen, etc etc, ingame.
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  • chalupaoffurychalupaoffury Posts: 2,553 Arc User
    edited August 2012
    Oh, I am being patient. 's why I just bitched in the forum a bit, rather than making an actual stink. I'm catching that this is a thing that people keep experiencing. I've given up hope on my netflix zen, but my stipend? I paid for that, I feel like that gives me a right to be annoyed when they're taking their sweet time with it.
    In game, I am @EvilTaco. Happily killing purple gang members since May 2008.
    dbnzfo.png
    RIP Caine
  • thecosmic1thecosmic1 Posts: 9,365 Arc User
    edited August 2012
    chalupaoffury wrote: »
    Oh, I am being patient. 's why I just bitched in the forum a bit, rather than making an actual stink. I'm catching that this is a thing that people keep experiencing. I've given up hope on my netflix zen, but my stipend? I paid for that, I feel like that gives me a right to be annoyed when they're taking their sweet time with it.
    Zen doesn't show up under the Account, yet. That system isn't integrated with PW yet. If you want to see your Zen balance you need to look at the C-Store - and at this point in time you need to keep track of your balance yourself. So you should see that your C-Store balance has been increased by 500 Zen.

    I'd also point out that Customer Service doesn't work on the weekends. Support Tickets can take anywhere from 3 to 7 business day to get a reply.
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  • jonsillsjonsills Posts: 6,318 Arc User
    edited August 2012
    Yes, if your Netflix Zen ever showed up, it would appear under the Charge Zen tab at the top of the screen there, under the "My Wallet" heading.

    Your stipend, however, being CO-specific, is most easily seen in the C-Store - pick a tab there, and look at the filter for items that cost your current balance or less, and it'll show your current balance. Inconvenient, yes, but there it is.
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  • chalupaoffurychalupaoffury Posts: 2,553 Arc User
    edited August 2012
    Whoa, hey, there they are. No netflix yet (I presume ever) but my stipend was hiding there. Thanks, guys. I didn't even know that existed. lol they gotta put a message somewhere about that.
    In game, I am @EvilTaco. Happily killing purple gang members since May 2008.
    dbnzfo.png
    RIP Caine
  • rugrothrumborrugrothrumbor Posts: 534 Arc User
    edited August 2012
    EDIT: OK never mind I seem to have some in C-Store but not sure why the main account profile doesn't list it.
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  • bluedarkybluedarky Posts: 1,232 Arc User
    edited August 2012
    rugrothrumbor wrote: »
    EDIT: OK never mind I seem to have some in C-Store but not sure why the main account profile doesn't list it.

    The main account profile gives only the Zen that isn't bound to any game, the Zen you use in CO is bound to Champions Online.
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