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Forums > Home› PC & Technical Issues

User Name is reserved...no lifetime for the wife

Archived PostArchived Post Posts: 1,156,071 Arc User
edited August 2009 in PC & Technical Issues
My wife can log into the game fine but she cannot log into her account on the website. She has done the "forgot your password" bit twice now and each time she gets: "user name is reserved" error.

I just purchased my lifetime sub but she can't because she can't log in.
We tried calling: they are closed.
We submitted a ticket on my website account: no reply yet.

Really don't want to miss out on the lifetime sub due to technical errors.
Need help!
Please!
Post edited by Archived Post on

Comments

  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Perhaps try creating a new account? This late in the game, I think that will be your only option...
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    hachibushu wrote:
    Perhaps try creating a new account? This late in the game, I think that will be your only option...

    I think then she would miss out on the perks for preorder and early start events.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    they can move things over based on the keys - I do believe. don't quote me on that.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I think I'll just have to wait till tomorrow and see what happens...
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