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Forums > Home› PC & Technical Issues

Can't Authenticate

Archived PostArchived Post Posts: 1,156,071 Arc User
edited August 2009 in PC & Technical Issues
I keep typing in my account and password at the login screen and all it says is can't authenticate. This is the first day i've had this problem what is going on?
Post edited by Archived Post on

Comments

  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Same, been locked out of the game for a few hours now. I was hoping with the improved performance in the head-start bug's like this would be knocked out of the system by now.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Add me to the list of people who can't authenticate.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I had no problem yesterday, but now I get the "No shards gound Authentication failed". The funny thing is I was playing an hour ago and now it decides to act up. I submitted a ticked and hopefully they can act fast.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    still not fixed.... :( and i totally payed for pre release mmm not looking good for me actually buying this game.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    can't authenticate either, and i was playing no more than an hour ago
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Are any Dev's going to pay attention to this. Hello you have PAYING customers here who can't play the game can you at least explain how and when you'll be fixing this problem???
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I'm having the same problem. I've found that when it acts up I log out and back into windows. Then I can connect again for a few hours until it happens again.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Yeah the support's awful for this game. I've been posting CTD reports back to them and posts here all day with goose egg response. Now mine is version mismatch which they're patcher apparently doesn't check. This is increasingly looking like one ugly launch.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    yeah I've posted tons of tickets. I can't believe they would be this negligent to there paying customers. It's a great game and I love it when I can play. But with support like this the game sadly will fail for sure.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Even when i log out of windows i still cant join the game. this is really getin on my nerves, been at for likw 15 min now
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Haha well good luck I been at it all day, with zero responses to any help tickets.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Getting this sometimes and Server Not Responding sometimes aswell.. making it unplayble.. basiclly our prerealese head starts where a total WAIST!!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    finally got to authenticate.
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