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Forums > Home› PC & Technical Issues

Headstart Pre-order Keys

Archived PostArchived Post Posts: 1,156,071 Arc User
edited August 2009 in PC & Technical Issues
Lo all,
ive posted in some of the other threads about this, but wanted to make sure that all of you who have keys that do not work or state that they are already active, please ticket cryptic under "Billing" making sure that you have HEADSTART in yout ticket title.

Im not sure that you will get an answer, but you sure as heck wont get a new headstart key from your retailer in time for launch so this is your best option.

You are not alone..... there are ALOT of frustrated gamers out there in the same boat as you, so please hold tight and lets hope they answer them soon and get us into the game.
Post edited by Archived Post on

Comments

  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I've already did this, i contacted support late last night and got a response earlier today.
    Thank you for contacting Cryptic Studios. If you purchased your pre-order key for Champions Online and did not receive a working beta key, you will need to contact the place your purchased for the pre-order. We are unable to verify who you placed your pre-order with.

    Although a swarm of these messages could actually wake Cryptic up
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Same issue, See my original post. http://forums.champions-online.com/showthread.php?t=45199
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Thats it, ive had it. Still no resolution, Tickets, Support emails all ignored. Pre order canceled, They can forget the life time sub. This is not worth the hassle.

    If this is what we can expect before the game is even running, its going to fall on its face.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    im hoping mine will be answered today!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Reyoness wrote:
    Thats it, ive had it. Still no resolution, Tickets, Support emails all ignored. Pre order canceled, They can forget the life time sub. This is not worth the hassle.

    If this is what we can expect before the game is even running, its going to fall on its face.

    Agree with you, very disapointed about all this.
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