Freeform slot lost

rital93

Hi, i'am a returning player from old champion's online.

I wanted to create a new chars and saw you need to buy a freeform slot.

I just did it when i was logged to my old chars and when i logged him out, i saw the slot without a problem,

I wanted to reset my progression and deleted my old chars for make a new one on the freeform slot but now, i lost it ? all my slot are normal in characters selection now ?

You can see my shop history,

I can't make ticket because it seems to be bugged and tell me i'am disconnected everytime i goes to the GM ticket menu,

I need a solution please,

Thanks.

kaiserin

Freeform Slots have a gold border with a lightning bolt icon, you don't see one of those in your character page?

If you aren't able to submit an ingame ticket, submit one through the website for help with the issue: https://support.arcgames.com/hc/en-us/requests/new​​

rital93

Thanks for your answer, no, i saw the lighning bolt icon before i deleted my first chars then i lost this slot when i deleted it.

First i though i lost it because i deleted my last chars but i saw on the shop than a Freeform slot is definitive,

I think i got a bug actually