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Can I cancel pending Zen Charges?

shazam#5354 shazam
shazam#5354
 Posts: 5 Arc User
in PC & Technical Issues
Can I cancel pending Zen Charges?

I needed Zen ASAP so I bought 50$ worth of Zen but it said pending review. So I tried a smaller amount of 20$ and it said pending review again. I tried a third time with 10$ and it said pending review.

Normally it goes through but this time it didn't. Anyway I don't want to be charged 80$. I only needed 1250 Zen for a respec token so 20$ is fine.
I am SHAZAM!
Solomon's wisdom
Hercules' strength
Atlas' stamina
Zeus' power
Achilles' courage
Mercury's speed

Answers

  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited July 2020
    Not at weekend....
    I'd say going thru Support/billing would be a way to go.
    And maybe check what 'pending' means in money transcations so this kind of fumbels don't happen again.

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  • shazam#5354 shazam
    shazam#5354
         Posts: 5 Arc User
    flyingfinn wrote: »
    Not at weekend....
    I'd say going thru Support/billing would be a way to go.
    And maybe check what 'pending' means in money transcations so this kind of fumbels don't happen again.

    Thanks!
    I am SHAZAM!
    Solomon's wisdom
    Hercules' strength
    Atlas' stamina
    Zeus' power
    Achilles' courage
    Mercury's speed

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