lost for sale item

bazodee

Hello,

An item I've put up for sale is no longer available on the auction house.

I've not received any notification indicating that it was sold (also no Gs) nor did I get notified that the lot expired.

I tried to submit this bug via the in game feature, but the bug report isn't working.

Can you let me know what the next steps are in getting back that item?

Thanks!

ealford1985

So you posted an item...it didn’t sell or expire?

And it’s not in the AH?

Are you checking these things on the correct character?

bazodee

Hi. Yes, I did log in with the correct character. Usually the mail pops up, no matter the character. That pop-up still hasn't appeared. I'll check in game today again.
It's no longer on the AH.

themightyzenith

What was/is the item?

bazodee

It was a dark speed device.

I checked game - still haven't gotten any notification of a sale nor item returned.

spookyspectre

If the item was returned unsold, the email will only pop-up for the character that put the item up for sale in the AH. I'm not sure how many alts you have but you may want to double-check to see if one of them put the item up for sale and has the email in their Inbox. You can only retrieve the returned item from a mailbox outside of the AH.

bazodee

Glad to say I found my dark speed! Thanks all for thinking along and thanks to @spookyspectre for making me check them all again.

I got it on my 17th character jump ... and still had a bit to go.

Future tip! Also noted what I had on which toon as I went along the way - thanks for the tips

ealford1985

I always try to do AH stuff on one specific toon. That way I know to check his email for any AH expires

jaazaniah1

ealford1985 wrote: »

I always try to do AH stuff on one specific toon. That way I know to check his email for any AH expires

So much this! It make take a little time to swap your stuff through your bank, but it can save major headaches like this down the line.