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Can't get past first loading screen after launcher, game crashes

ectooneectoone Posts: 46 Arc User
edited January 2016 in PC & Technical Issues
And I get this error. http://puu.sh/muK2d/b7f253f18b.jpg

This is the black loading screen with Cryptic on it.

Comments

  • jennymachxjennymachx Posts: 3,000 Arc User
    At launcher window, go to options and disable On-demand patching.

    After that log in and see if the launcher is able to download extra files to make up for the on-demand patching being disabled. See if you're able to get into the game normally then.
  • wraithshadow13wraithshadow13 Posts: 531 Arc User
    I'm having the same issue, which is annoying because it locked me out of STO for almost three months. Then it only worked at the lowest settings possible, and now it works but starts freezing during map transfers, (which escalates over time).

    Now that Champions is doing the start up crashing, I'm starting to worry it will do all of the same things.

    By any chance, are you on an AMD setup?
  • wraithshadow13wraithshadow13 Posts: 531 Arc User

    At launcher window, go to options and disable On-demand patching.

    After that log in and see if the launcher is able to download extra files to make up for the on-demand patching being disabled. See if you're able to get into the game normally then.

    funny enough, this just makes it crash faster.
  • wraithshadow13wraithshadow13 Posts: 531 Arc User
    so... has there been any official word on this issue yet?
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