Server Not Responding / Disconnects

silentknight6666

SERIOUSLY?!?!?

What is up with all of these SnRs? I basically cannot plan on doing ANYTHING because of all of these and it's seriously irritating me!

Can anything be done about this??????????????????

pwmiykael

Same here. I'm glad it's not just me. The game is virtually unplayable, and it's been like this since I woke up this morning. Not good form for an entire Saturday.

therealwarforge

been like that since last night for me, dont hold your breath on a fix soon tho is my guess

silentknight6666

I'm a patient man. Hell I'm a former developer myself.

This is just ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

liabriggs

At least it's not just me. At this point I have a hard time just trying to log on to the game

kallethen

It's being crappy for me too, and usually when people complain about this I'm not affected as much as I am this weekend. ​​

silentknight6666

Multiple SnRs. Then long and longer. Then DCs.

I'm sorry for raging, but this needs to be FIXED!!!

liabriggs

Don't be sorry for raging, I totally understand. I usually only get to play on the weekend, looks like this weekend will be a total wash

silentknight6666

Thanks. I'll try to calm down.

vysirez

I am having similar issues. Unfortunately for me, I had literally just finished upgrading to windows 10 when I noticed the lag issues, and I assumed it was related to that. I uninstalled the game, figuring that a fresh install on the new OS might fix things. I am attempting to install/patch the game with very little success. It took 15 minutes to get things installed to the point where I could run the patcher, and it's just hanging there. I hope whatever network issues they are having are resolved soon.

liabriggs

I did put a ticket it for the issue, but it's the weekend....so i'm not sure that it will be of any help.

silentknight6666

@liabriggs... So did I. It got swallowed by the system. Probably no help there.

@vysirez... I upgraded last night. This problem happened BEFORE my upgrade, so that's not the issue.

sistersilicon

My launcher is connecting, but it's at sub-dialup speed. Here's my traceroute, LAN excluded:

3 te-0-7-0-7-sur01.westdeer.pa.pitt.comcast.net (68.85.73.29) 8.829 ms 10.523 ms 9.028 ms 4 te-0-1-0-3-ar01.mckeesport.pa.pitt.comcast.net (69.139.195.37) 15.161 ms 13.742 ms 14.146 ms 5 he-0-16-0-0-ar01.pittsburgh.pa.pitt.comcast.net (69.139.168.33) 12.093 ms 15.684 ms 13.781 ms 6 be-7016-cr02.newyork.ny.ibone.comcast.net (68.86.91.29) 24.851 ms 22.464 ms 21.674 ms 7 be-10305-cr02.350ecermak.il.ibone.comcast.net (68.86.85.202) 42.456 ms 41.498 ms 45.035 ms 8 be-10506-cr01.350ecermak.il.ibone.comcast.net (68.86.86.230) 41.528 ms 41.247 ms 40.410 ms 9 be-10617-cr02.denver.co.ibone.comcast.net (68.86.85.170) 68.778 ms 64.114 ms 64.060 ms 10 ae-13-0-pe01.910fifteenth.co.ibone.comcast.net (68.86.84.30) 62.438 ms 65.224 ms 61.613 ms 11 te0-0-1-0.rcr11.b006467-1.den01.atlas.cogentco.com (154.54.13.5) 62.818 ms 63.103 ms te0-0-0-0.rcr11.b006467-1.den01.atlas.cogentco.com (154.54.10.33) 64.499 ms 12 te0-1-0-3.ccr21.den01.atlas.cogentco.com (154.54.83.29) 64.121 ms 63.551 ms te0-1-0-3.ccr22.den01.atlas.cogentco.com (154.54.83.33) 70.234 ms 13 be2128.ccr21.mci01.atlas.cogentco.com (154.54.25.174) 71.611 ms be2130.ccr22.mci01.atlas.cogentco.com (154.54.26.122) 73.133 ms be2128.ccr21.mci01.atlas.cogentco.com (154.54.25.174) 71.597 ms 14 be2156.ccr41.ord01.atlas.cogentco.com (154.54.6.86) 64.033 ms be2157.ccr42.ord01.atlas.cogentco.com (154.54.6.118) 64.496 ms be2156.ccr41.ord01.atlas.cogentco.com (154.54.6.86) 64.653 ms 15 be2185.ccr22.cle04.atlas.cogentco.com (154.54.43.178) 70.453 ms 71.474 ms be2351.ccr21.cle04.atlas.cogentco.com (154.54.44.86) 72.200 ms 16 be2009.ccr21.alb02.atlas.cogentco.com (154.54.25.89) 65.595 ms be2189.ccr22.alb02.atlas.cogentco.com (154.54.43.185) 65.364 ms 65.587 ms 17 be2299.ccr21.bos01.atlas.cogentco.com (154.54.43.9) 68.735 ms be2302.ccr22.bos01.atlas.cogentco.com (154.54.43.13) 68.452 ms be2299.ccr21.bos01.atlas.cogentco.com (154.54.43.9) 68.142 ms 18 te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com (154.54.46.134) 68.874 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com (154.54.46.130) 69.680 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com (154.54.46.134) 69.621 ms 19 38.111.40.114 (38.111.40.114) 69.040 ms 67.611 ms 68.480 ms 20 198.49.243.253 (198.49.243.253) 74.300 ms 67.376 ms 70.465 ms 21 * * * 22 xboxpatchserver.crypticstudios.com (208.95.185.41) 67.669 ms 70.895 ms 68.567 ms

Are hops 19-21 Cogent or Cryptic? Especially 21, since that's where everything seems to go all pear-shaped.

chaelk

the last 3 are patchservers according to ip address. and that 21 keeps timing out for me as well.
you think those numbers are bad. Mine has to go across Australia before it heads overseas, then I get the Cogent scenic route.

see same one times out.The last patch server. By the way, the last one has been doing that since they rearranged the server traffic for the xbox lines.

I just got timed out at the character screen, played for about minutes then got snr and booted.
Mines usually around 5.30 to 5.50 pm.(GMT +8)


Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 73 ms 99 ms 98 ms BigPond.BigPond [10.0.0.138]
2 19 ms 19 ms 19 ms 172.18.216.104
3 20 ms 20 ms 20 ms 172.18.73.181
4 20 ms 20 ms 20 ms bundle-ether4.pie-edge902.perth.telstra.net [203.50.112.52]
5 20 ms 22 ms 22 ms bundle-ether7.pie-core1.perth.telstra.net [203.50.6.188]
6 54 ms 51 ms 55 ms bundle-ether6.way-core4.adelaide.telstra.net [203.50.11.16]
7 67 ms 67 ms 66 ms bundle-ether9.exi-core10.melbourne.telstra.net [203.50.11.93]
8 80 ms 81 ms 81 ms bundle-ether12.chw-core10.sydney.telstra.net [203.50.11.124]
9 82 ms 80 ms 82 ms bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
10 82 ms 81 ms 81 ms bundle-ether1.sydo-core03.sydney.reach.com [203.50.13.98]
11 237 ms 239 ms 238 ms i-0-4-0-0.paix-core01.bx.telstraglobal.net [202.84.140.145]
12 236 ms 236 ms 236 ms i-0-5-0-1.paix02.bi.telstraglobal.net [202.40.149.110]
13 266 ms 267 ms 267 ms te0-0-0-3.ccr21.sjc04.atlas.cogentco.com [154.54.11.157]
14 266 ms 266 ms 266 ms be2016.ccr22.sfo01.atlas.cogentco.com [154.54.0.177]
15 304 ms 304 ms 303 ms be2133.ccr22.mci01.atlas.cogentco.com [154.54.30.66]
16 316 ms 316 ms 316 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.118]
17 326 ms 326 ms 326 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.43.178]
18 336 ms 336 ms 337 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.43.185]
19 339 ms 339 ms 339 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43.13]
20 340 ms 341 ms 340 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
21 344 ms 346 ms 345 ms 38.111.40.114
22 354 ms 342 ms 341 ms 198.49.243.253
23 * * * Request timed out.
24 341 ms 340 ms 339 ms patchserver2.crypticstudios.com [208.95.185.41]

Trace complete.​​

zedbrightlander1

STO is feeling it, too.
arcgames.com/en/forums/startrekonline/#/discussion/1202979/timing-out-and-connection-loss-even-at-night-now/p3

pwmiykael

Great. So three games unplayable for an entire weekend, all the way from Friday. And I have a subscription in two of them.

liabriggs

well, I was able to play for a little bit today. However the issue has started again with SNR.

kitsunemagus

Wow ... this needs to get fixed ... and though I know I'm not the only one - it doesn't help when it's near constant and I waste a charge of a Triumphant Recovery 4-pack in "Let's Stop a Riot" when I out-level the mish by 3 levels because of SNR-ing during the "rioters" ambush.

I can already say it's not my internet connection, as I can surf and as I type this I am SNR-ing in-game. Thought the over-pop in Millennium City was a contributor to the issue ... now I'm SNR-ing in Canada Crisis.

astrosimi5

This is definitely wide-spread. I'm curious as to whether it's geographical. Anyone experience this that's not on the East Coast?

silentknight6666

Midwest here.

chaelk

Australia and I was managing to run CO and TSW on saturday, the lag gremlin turned up and camped out Sunday.​​

vysirez

West coast USA here. So doesn't seem to be geographical.

jaazaniah1

Friend of mine in California says patching is really slow. Been patching for 20 minutes and only up to 55% ​​

liabriggs

Tried again to play was able to do one alert and then SNR struck again best villain in the game

thechampion

Trying to download the game again. usually 80+mbs per second and takes about 30-40 minutes, but this time it's like 10 kbs per second. and it didn't even download 1% in a half hour+ .

Eastern US.

mrinfinitum

mhmm SAME issues here. Western-border of Vermont about 1/2 way up, U.S.A.. Fought for last hour or so was able to load into one Trainstopping. SNR'd a whole bunch with speckles of me "catching up" to what was truly going on from everyone else's point of view (I would attack a whole bunch of times and so on, but like watching what moves I made in fast-fowarded TIVO)... I made it perhaps 45 secs tops before an SNR would kick-in; Movement or not. Instanced or not...and then after 3 or 4 SNRs? Disconnect back to Log-in. Such sadness....

thechampion

No official announcement that they are aware of the issue and are working on it?

Nothing on their twitter or facebook pages.

emmiblaze

Ok so I feel a tiny bit better, as this has been plaguing me since Thursday's update. I get repeated SNR, followed by DC's, then rinse and repeat. I thought it was just me so I did a reinstall, and that took FOREVER, when it usually only takes like 30 minutes tops. Every time I open the launcher, it patches for hours. I mean slower than the old dial up days of the internet.

Devs get on this!!

vysirez

Things seem to have cleared up for me a bit, I was able to finish patching, and last 30 minutes or so of game play have been ok.

voodookat

Game is still virtually unplayable for me. After force verify, reinstall, and everything else I can think of. No reprieve since Thursday's 'Server Maintenance'... seems like a joke to call it that, when 90% of the time, it takes 3+ days to have normal gameplay again.

thechampion

Seems to be fixed. Patched 5% in a couple of minutes. Looks promising.

zemmax

IT KEEBS HABBENING!!!!!!​​

guyhumual

I'm in the middle of a massive spike at the moment, 6 minutes of "Server not Responding" yet I can still chat

circleofpsi

So, care to fix your BS?

or, are you going to slack off?

sannia1

Wow, so many pathetic whiners. Nobody is making you play CO. Last I checked Cryptic is actually providing a free service. (Yeah, people subscribe too, but I suspect the whiners don't.)

If you had checked on one of the other games, the problems were a result of a Denial of Service attack. Working theory from the Neverwinter Online forums is that the entities that were running the spam bots launched a 'retaliatory' strike because their bots were banned.

So, the public pool is closed down because somebody peed in it. Yelling at the lifeguard isn't going to help.

nepht

sannia1 said:

Wow, so many pathetic whiners. Nobody is making you play CO. Last I checked Cryptic is actually providing a free service. (Yeah, people subscribe too, but I suspect the whiners don't.)

If you had checked on one of the other games, the problems were a result of a Denial of Service attack. Working theory from the Neverwinter Online forums is that the entities that were running the spam bots launched a 'retaliatory' strike because their bots were banned.

So, the public pool is closed down because somebody peed in it. Yelling at the lifeguard isn't going to help.

Oh look a pathetic white knighter. Hey kid some of us pay for a product and PWE does turn a profit from the money we the customers give them, we expect a certain level of playability . You would think China's biggest video game company would have decent server protection.

Perfect World ( which Cryptic is a part of ) is a very large company it doesn't need you to stick up for it.

Go back to Tumblr I hear theres a new outrage over video game boobs there.

tigerofcachtice

Trailturtle mentioned in the NW forums that we're under attack:

http://forum.arcgames.com/neverwinter/discussion/1203920/network-issues-9-13#latest

The consensus there suggests this is retaliation for banning spam bots, but we know the truth: It's Mechanon.

nepht said:

Go back to Tumblr I hear theres a new outrage over video game boobs there.

There is!? I better get over there right now and ogle the boo...I mean, ogle the outrage.

guyhumual

sannia1 said:

Wow, so many pathetic whiners. Nobody is making you play CO. Last I checked Cryptic is actually providing a free service. (Yeah, people subscribe too, but I suspect the whiners don't.)

If you had checked on one of the other games, the problems were a result of a Denial of Service attack. Working theory from the Neverwinter Online forums is that the entities that were running the spam bots launched a 'retaliatory' strike because their bots were banned.

So, the public pool is closed down because somebody peed in it. Yelling at the lifeguard isn't going to help.

I'm just going to quickly point out that this thread wasn't started today and so it's not about the DOS attacks. The comment directly after mine might have been, but this isn't a thread about what's going on today.

I should also point out that, although it's entirely possible that many people complaining are silver, suggesting that they have no right to complain would assume that our very limited community haven't invested any money into the game even as a silver player. When I was a silver member I pumped a couple hundred dollars into the game buying costume unlocks and character slots. This was before free form slots, vehicles, or even lockboxes BTW. I'll just remind you that even silver status gamers can be paying customers. I should say though, that before the forums were "improved" and we lost our lifetime subscriber badges, a very large portion of the regular contributes to this community were indeed life time members and thus had payed a rather large sum up front to support this game.

nepht

guyhumual said:

I'm just going to quickly point out that this thread wasn't started today and so it's not about the DOS attacks. The comment directly after mine might have been, but this isn't a thread about what's going on today.

I should also point out that, although it's entirely possible that many people complaining are silver, suggesting that they have no right to complain would assume that our very limited community haven't invested any money into the game even as a silver player. When I was a silver member I pumped a couple hundred dollars into the game buying costume unlocks and character slots. This was before free form slots, vehicles, or even lockboxes BTW. I'll just remind you that even silver status gamers can be paying customers. I should say though, that before the forums were "improved" and we lost our lifetime subscriber badges, a very large portion of the regular contributes to this community were indeed life time members and thus had payed a rather large sum up front to support this game.

Well met. As a silver player who has bought quite a few things ( freeform slots, hideouts and stuff ) and continues to do so I find sannia1's post to be rather offensive.

Many silver player match what a subscriber would pay a month for this game but stay silver because its just simpler. Seriously that gold to silver toon conversion BS is a pain.

guyhumual

nepht said:

Well met. As a silver player who has bought quite a few things ( freeform slots, hideouts and stuff ) and continues to do so I find sannia1's post to be rather offensive.

Many silver player match what a subscriber would pay a month for this game but stay silver because its just simpler. Seriously that gold to silver toon conversion BS is a pain.

See I've always looked at things like this: people on the internet are more often misinformed then straight up wrong. And while it's true that being misinformed in today's information age is frustratingly unnecessary, it's also true that many people don't know how to look up and disseminate information. When someone says that "all silver players are leeches" or something to that effect, it completely flies in the face of the "free to play" model. If everyone who joined as a silver player didn't spend money then the "free to play" model simply wouldn't work. It would be a straight up loss for these companies. Now it's clear that sannia1didn't realize this, nor did they read the OP or check the dates of the previous posts, which is frustrating, but really not enough for me to get mad about. I'd say their intentions were good, they thought they were defending someone (in this case a company) from an unwarranted attack about a problem that was, in this case, not their fault. I don't mind the intent of the post and so it almost cancels out the ignorance in my mind.

In other news, I spotted you for the first time the other day in the game and remarked that it was the first time seeing you "in the wild". One thing that is good about these big events is that you get to see forum contributes in the game.

sterga

Cryptic decided f2p was a legit way to play their game, even for those that don't spend a dime.

Am I the only one that tends to find the way breasts are depicted in games to be creepy? F cups and freaky jiggles are kinda disturbing.

I rarely have connection problems. Outside of stuff like last night. Glad it didn't tank my whole net connection though. When Trion had their DDoS party, I couldn't play any online games.

guyhumual

sterga said:

Cryptic decided f2p was a legit way to play their game, even for those that don't spend a dime.

Am I the only one that tends to find the way breasts are depicted in games to be creepy? F cups and freaky jiggles are kinda disturbing.

I rarely have connection problems. Outside of stuff like last night. Glad it didn't tank my whole net connection though. When Trion had their DDoS party, I couldn't play any online games.

Well more people playing means more potential customers. I'm not willing to spend $20 to put time into a game to lose all that progress when my subscription runs out, but I was willing to spend $20 to get a couple cool new costumes for my archetype toons because I won't lose those when my subscription runs out. I doubt I'm alone in that reasoning. That's why the F2P model works IMO.

And yes, the breasts are creepy, most costume options look weird when the boobs aren't maxed out. I find it really sad that the breast are maxed out by default.

I normally don't have connection problems either, but last night it took forever to long on (thanks to the DOS attack), and then I got the blue screen of death, something I can't recall ever getting that with windows 7 before. I'm not sure if the two are related or not but I can't rule out that possibility.

jonsills

Love all the postings about how Cryptic should somehow be able to prevent DDoS attacks.

Dude, the Pentagon gets hit by these. You think Cryptic's supposed to have better protection available than the US military??

jennymachx

guyhumual said:

And yes, the breasts are creepy

/thread

chaelk

I tend to think of them in terms of my freind who has G size.
These characters are running around in the bare minimum, in some case bare minus the minimum. MY friend has to wear 2 bras for any exercise.

I just made a new character, she is wearing an oriental vest. I shrunk her bust, the vest stayed in the same place.
skull bra- strings are loose on max bust size. against the obvious, the strings are tight when you shrink your bust​​

tigerofcachtice

Heads up to both players and Cryptic, Zone 1 has apparently vanished.

Don't know what happened, but we've now moved to Zone 2 for the Mechanon/Mega-D event until further notice.

elenahall

Patching servers are totally jammed and probably close to dieing, in most situations the launcher doesn't even open properly for me most of the day. (Yes it worked fine before, yes it's not my connection provider or firewall when cryptic servers regularly just drop or don't respond to launcher requests etc. etc.)

For the past few hours I couldn't even get the game started because I would have to patch, patch servers are down though.

For the past days the game itself has been showing drastic problems that made bigger events impossible and disconnects during normal smaller scale gameplay too common to be acceptable.

What annoys me most of all though is not that PWE or Cryptic gets DOS attacks or has problems with their environment. It is even understandable to me to some extent that such things can take time and in some cases are beyond the publishers or developers direct control.

It doesn't even matter that I'm a long time gold player and as such a paying customer (in the end also all those players who are silver and never paid a penny keep the game alive, keep the economy going and bring PWE and Cryptic revenue just by being around) and the service that we're paying for is unavailable for days.

What is shocking even more than all of the things mentioned above is that Cryptic or PWE didn't deem it necessary to even make a single post that things are not working currently and that they are fixing them at the moment. I don't care if theres a post over at the NW forums, while it is very appreciated to our fellow player who let us know about it, I am playing CO not NW and the least that players should be able to expect if a service that they are paying for is totally unavailable is some statement of what is going on from the provider who gets paid for said service.

aiqa

It's kind of odd. I can't log into CO either and pidgin has big problems, but when pidgin finally did connect there were some people online that didn't seem to have the same troubles.

/edit
And now it started working all of a sudden.

elenahall

aiqa said:

It's kind of odd. I can't log into CO either and pidgin has big problems, but when pidgin finally did connect there were some people online that didn't seem to have the same troubles.

The reason for that is that account login servers and patch servers seem to be the same or on the same cluster/network, but gameservers are seperate. Basically the account login servers handle the patching and security details once that is completed they hand you over to the gameservers.

If the patchservers are totally crammed, they might still take some time to hand you over but for a normal login it should work. On the game server which should be unaffected you shouldn't have these issues.

On the other hand if you have to patch or go beyond a simple login routine you're stuck outside dealing with a patch server that cannot handle the load.

EDIT: Also over the last half hour or so, the patch servers respond again at least. Not that we have any real update, but patching seems to work again even if slow.

chaelk

tigerofcachtice wrote: »

Heads up to both players and Cryptic, Zone 1 has apparently vanished.

Don't know what happened, but we've now moved to Zone 2 for the Mechanon/Mega-D event until further notice.

I was wondering about that. Kept seeing nothing about zone 1 only 2 & 3 but plenty of players on find person.

it's not just the, "we're full, so we don't show on the list", is it?​​

guyhumual

Okay September 17th, crashes are starting up again. Is there any news?