Well they pushed the respec for my Cleric Patrin, so thank you very much Admins. @kingchazman - I'm having the same issues with the heirloom pack on my Paladin as well. Have you made a post about it outside this thread? Perhaps they'll listen and try to fix it as well. Or maybe in the next update.
Well team thank you for the respec. It was pushed to the wrong character on my account, but I appreciate that an administrator was listening to the bug reports