There is a longer thread on this issue here: http://nw-forum.perfectworld.com/showthread.php?160921-Cleric-Soothing-light-ability-missing You are not alone. I have the same exact problem.
I also have this problem and I'm not going to spend $6 or 150k AD to fix it. Can we get a response to this? At the very least acknowledgement that someone at cryptic knows about it? http://nw-forum.perfectworld.com/showthread.php?212892-Crippling-Cleric-class-bug-Soothing-Light-was-dragged-off-my-bars-cant-replace-it
Another Cleric just got the same response from customer service. Amazing. http://nw-forum.perfectworld.com/showthread.php?212892-Crippling-Cleric-class-bug-Soothing-Light-was-dragged-off-my-bars-cant-replace-it&p=2922622&viewfull=1#post2922622
Its hilarious doing PvP and having people get mad at me and ask me why I'm not using my heal. Teammates are just standing around me at half health while I sit there with full divinity. I wonder if any of them are willing to pay the six dollars to get healed in PvP. Maybe PWE should add this option to the Zen store.
I put a ticket in and have not gotten a response yet. Another person with the same exact problem submitted a ticket and got a completely unacceptable response. But clearly my attitude is the problem here, and not the fact that this is a videogame where you must pay money to resolve a core gameplay problem caused by a bug.
Do you know what literacy is? You are on a forum and you can clearly type out a complete sentence so why don't you read my post one more time, click the link that's in it and read the first few posts in that thread. Then come back here and read this question you just posted and answer it for yourself.
Getting more experience into level 3 triggered it on the gateway. I ran another task and as soon as it completed the slot unlocked. I'm assuming i was at 0/whatever for level 3 and it just needed 1 exp to go over.