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What is the Arc Client?
Install Arc
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I paid for Zen for a VIP status which is a timed purchase I can not access now and losing keys. Bottom line, if i paid for something I can't use and I don't get compensated for what I paid for, why would I ever trust or pay for anything again thru your company? And I will be VERY voical insuring others know that buying the…
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Had the problem, it seemed fixed was able to log in and play all Sunday. late Sunday night back to not being able to log in. Same issue comes right back, hard to believe this is a comcast problem now...
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I am in game, they reset something had to redo passwords and such. It appears to be working normal
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Are you part of the Tech support group or just reading things on the internet and assuming that is the problem? I sure hope someone is looking into on the tech end and we just don't dismiss this as "not our problem".
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I see they closed other threads claiming it was a level 3 issue, I hope they now realize something else is going on and are looking into it. Some sort of response from ARC would be great since the majorty of the player base can't get into the game...
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I cant even get the launch to load now...
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I am still having this issue today, game is unplayable. I am able to play all my other games without issue, and surf the web also. This didn't start until after the patch, has to be on Arc end...