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What is the Arc Client?
Install Arc
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I have forwarded this to the developers. Thanks.
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I have forwarded this idea to the Gateway developers.
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The patch has been scheduled for tonight. The release notes include the fix for the blue screen issue: http://nw-forum.perfectworld.com/showthread.php?46781-Release-Notes-February-10-%28Beta-Weekend-1%29&p=721491#post721491
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No problem. I'll be pretty active on the forums during the betas and through launch. My Cryptic handle during the Champions and STO launches was DB.
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Hmm... well I think I'm out of ideas. Tweaking the perfs file was the last possible option we got from the programmers other than waiting for the patch. If the file isn't even being properly created, then we either need to build the files manually (which has not had good results) or find pre-built and working files from…
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Our graphics programmers are convinced that they found and resolved the bug. So, it seems extremely likely that the patch will fix it.
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That's a very good idea. If it works, could you post what your STO's game prefs file looks like?
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I don't believe the founders pack items are available yet. You will get them once they are released.
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The \Localdata folder is not created until you run the Game Client. Running the Launcher/Patcher is no enough. When you first run the Game Client, it does a couple tests to estimate the power of your system.
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charononus- Try this: Remove this line: Prefentry GfxSettings.LastRecordedMSAAPerf 1.00188 Change "Prefentry GfxSettings.LastRecordedPerf 3500.00" to something lower... say 2000.00. So... Prefentry GfxSettings.LastRecordedPerf 2000.00
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I can't say offhand what exactly causes the issue, but I can say that the issue is solved in the next patch.
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All of the people who ran into this problem were running Intel Graphics video cards.
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There have been a couple of things in this thread that should probably be put all together. Can you verify that you have tried them? 1. First and foremost... if you are running a laptop that has dual video cards, be sure that you force the setting to use the Nvidia Discreet Graphics card while in 3D environments. 2.…
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Do you mean that the blue screen continued to happen? Or is there something else that failed.
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We have not patched the fix yet. If you are experiencing this blue screen issue, please try to apply the settings changes I posted.
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We do not need any more dumps via CrypticError. The programmers have fixed the bug. Thanks! Your assistance was key to our ability to fix it.
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If you are experiencing the blue screen issue, try out the settings I posted. Frankly, I haven't seen anyone try them so I am not sure they will make a difference. However, our programmers believe it will. If you are not experiencing the blue screen, then I wouldn't worry about it. To be clear, the min specs for…
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adarez- I just handle the shards, network, patch system, Internet uplinks, data center, and office kitty-cat daycare. I am not useful when it comes to refund requests.
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To be clear... we do not know if we will patch at all during this weekend's beta.
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I have posted a procedure that may help solve this in the short term. http://nw-forum.perfectworld.com/showthread.php?43041-Blue-Screen-Issue
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We have identified the problem. A fix is in the works, but it cannot be sent out to you without a patch. I cannot say when that will be. However, there might be a way to solve this in the short term. It could take a few tries, though. Here are the first things to try: 1. Browse to the install directory of Neverwinter. 2.…
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Is GameClient.exe still running? You would be able to see it in the Task Manager.
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I don't quite understand. Are you unable to find the CrypticError.exe program, or is CrypticError not displaying GameClient.exe in its list?
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Thanks. We have sent the dump to our developers.