She's useless you mean.... when you're at half health (out of combat), she won't heal you.... and she doesn't properly heal you in boss fights either...
This is the most stupid reply I have ever read... People should be allowed to talk to each other without getting banned (assuming the chat is ofcourse decent). Just recently I got silenced as well, when I only replied to a question in zone chat. I sincerely hope these draconian measures will be looked at thoroughly...
Please add to that list: 1. a LFG channel: it's bloody annoying to see all that spam from people wanting a group in the zone channel 2. a Trade channel: same explanation as the above. I hope this gets added soon...