Because Neverwinter has the potential to be a good game but Cryptic look at the money side instead. $200 for the Founder's pack? Not trying to bash the people who bought it, but your $200 could have been spent on something better than in this exploited game and the worst customer support I ever deal with.
Explains I'm not part of your % of the population who does pointless stuff in game. I rather run a T2 and sell a single piece for 1 million astral diamonds than waste my time playing a content that's non-rewarding and has nothing to do with the developers of the game.
I have a bugged quest item that can't be discard and ticket be open for 2 weeks now, I've recently updated it/renew it but still no response. I guess because it's F2P, customer service will be poor. Like if it's P2P, like GW2, they answer your ticket within 1-2 days.
If you want to play for fun, sure. For legit competition for PVE/PVP, nope, not in this game. Your not going to beat the already exploited players. Not to mention this game is P2W. 1% enchantment success, but if you buy an item from cash shop, it becomes 100%, wtf?