Cryptic and PW both have abysmal customer service records... but if you really want to try the BBB lists PW phone number as (650) 590-7700. It also lists their grade as a well deserved F... rated in part because they didn't even bother to respond to the BBB about complaints.. so good luck with that. Cryptic is (408)…
Opened... 30.. 40 by now probably... honestly I've lost count. Finally got my companion on Sunday. Don't think I'll be opening any more at this point... can't stand to go through another 40+ to try to replace him.. OH.. wait.. I have a cape.. nevermind... it's all good...
I haven't yet found a game where the forums weren't little more at best than a place for admin to post notices and as a outlet for gamer frustrations that go largely ignored, assuming anyone of any official status was actually reading them to begin with. Yet somehow a game that didn't have a forum would be roundly…
Lost a Firebird companion I got from opening a string of 6 chests, and the level it gained. Got back the 2000 zen I got from a gift card, but of course opening those chests when the game came back up did not result in the same stuff the second time. I have opened... gods.. countless chests.. more than i care to think…