I've just encountered the same problem. After losing a pvp match, i got stuck at the loading screen to Protectors Enclave, and NO there is NO showing of the Press any key! Just stuck at a full loading bar. Even when i force quit the game and tries to log in again.
So I've been in the queue for 20+ minutes now and the number has switched between 2804 and 20841; forth and back, again and again et cetera. So my question is: Am I moving forward in this queue or jsut standing still?