Looks like there are Charge rewards, I would assume though that your account has to be linked here? Or the tewards show up at the claim agent? Not sure how it would work with the console.
I am not opposed to maintenance as many know it is part of hosting a game, it is the overall lack of communication that is troubling. Having said that, missing (now) almost 2 days of diamond exchange and a day of farming before 2x refinement is troubling... :(