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Which is exactly the wrong way to do Customer Support.
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I didn't post how to do it, just that there was one. I've made an in game ticket, created a thread on the bug report forum, posted a PM to multiple forum moderators and emailed customersupport. SO yes, I want people to google it and exploit it and make it get fixed because perfectworld has showed us with this mass closing…
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Not interested in opening another ticket. They have my unlimited looting of chests expoit in their history. I'm sure we'll have a rollback when people realize they can loot instance chests as many times as they like instead of just fixing it now. When I'm told by the bug reports forum moderator to make a ticket and do so,…
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every ticket. The guy who had his account locked because he bought a founders pack. The exploit report on how to loot chests unlimited times The request for information on what was lost in the rollback. EVERY TICKET.
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They MASS CLOSED ALL TICKETS. That's not getting back to the person, it's giving up.
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HAHAHAHA you said that with a straight face. You're fantastic.
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http://nw-forum.perfectworld.com/showthread.php?278021-Your-ticket-has-been-closed http://nw-forum.perfectworld.com/showthread.php?278071-Bull****-customer-service http://nw-forum.perfectworld.com/showthread.php?278102-Customer-service-!-! That's just the front page
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OK, they officially mass closed all tickets today, so I say to hell with it. I hope this gets exploited over and over and a 7 hour rollback occurs, because that is the only way things get fixed as far as I can tell.
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Nope. ALL tickets were mass closed. Read more on the first page of this forum.
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Mine was to report something strange that happens to chests if you log out and back in while in an instance and they closed it without reading it. I would like to kick the person who made the "Lets just close them all" decision right in the balls.
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Best part of this is you get a request to fill out a survey when they close the ticket
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I was told in the thread I created in the bug forum to submit a support request by a forum moderator. http://nw-forum.perfectworld.com/showthread.php?214931-lt-removed-exploit-details-gt-created-gm-ticket-with-no-responce
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Yep, I figure since they don't want to know about the exploit I may as well share with everyone. Ever wonder what happens to chests if you get disconnected during an instance and reconnect?
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I haven't seen it exploited, but I do see there is a post in the bug forums with a (less efficient) method of exploiting the bug. Customer Support needs to be more responsive to this issue.
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You SERIOUSLY need to edit this so what you have written isn't there and create a GM ticket about it. This doesn't need to spread through the entire game.
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I have an in game ticket made, I have sent the email as requested. I didn't put any details on HOW to do it in this forum for the reason you edited out the details of what it is, so I hope I didn't step over the line in my attempts to report!
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<removed exploit details>
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I had this issue when i was downloading a torrent, stopped the torrent, logged out and back in and it resolved the issue. Do you have torrents running? Mine was a world of tanks upgrade.