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What is the Arc Client?
Install Arc
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Kazid'hea.
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Calimport.--
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Forgotten Realms.-
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UPDATE!: Alright, after thirty call attempts, I finally figured it out. I originally had forgotten my user name for Perfect World, so I did the recovery option. Perfect World then sent me my user name. The problem is that you need to log in with the e-mail bound to your account, not your actual user name (which for me was…
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UPDATE! Alright, after thirty call attempts, I finally figured it out. I originally had forgotten my user name for Perfect World, so I did the recovery option. Perfect World then sent me my user name. The problem is that you need to log in with the e-mail bound to your account, not your actual user name (which for me was…
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On the phone with them now. We're working through it I think.
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Ambisinisterr, it looks like my account has been awaiting activation this entire time, and it might be causing some issues, because I don't have the permissions I need to make the changes. kainen858, you do not have permission to access this page. This could be due to one of several reasons: Your user account may not have…
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Yep. It's looking like we're screwed.
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I might just cancel the pack all together, to be honest.
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Good luck with that though. I've been trying to get through to them since their office opened. Still no luck. Just automatic recordings.
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Yeah, e-checks screw everything up because they won't get your money until the 12th, so you won't receive credit for the purchase. I did that originally, then had to call them so that they could cancel that, then resubmit another payment through paypal with just my card instead of my bank account. That way the transaction…
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I have the same problem. I spent $200 on the Hero of the North founders pack and my account isn't flagged for beta access, which is what happened to you. You can tell, because we don't have our forum titles, which would have meant that we were flagged as having purchased the pack, and therefore eligible to participate in…
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Well this is going to be a nerve wracking three hours...
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How do I check and see if I can view them? Would they show up in the forum list?
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Yeah, I opened up a ticket earlier in the evening, however the estimated wait time is 3-4 days. The beta event will be over by then.
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Where do I do that? I've only seen phone numbers for their billing department. Also, how do I apply the Hero of the North forum title? Maybe that'll do something.
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Here's the deal. I originally bought it through paypal, but my paypal is only sending e-checks right now, so I had perfect world's billing department cancel that purchase. I then made another purchase just from my card. So, in my virtual wallet, I have one founders pack whose payment is still under review, then another…
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Says the download is "Coming soon", like the option isn't available yet.
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The download button is greyed out for me.
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Have they given instructions for how to download the client? Doesn't it launch in like three hours?
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I purchased the hero of the north founder pack and I haven't received my beta key. The event starts tomorrow, starting to get worried. Anyone know what I should do?