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What is the Arc Client?
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Comments
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Don't forget the need to get the last word in as well. And typing in all caps.
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It could also be that they're inundated with such requests at the moment and have a backlog to go through. They probably are allowed a grace period from the card company before the books are closed on this matter. Count ye not yer chickens afore they be 'atched.
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In the second sentence, he shared the information about refunds specifically for folks in Great Britain. It was no more inflammatory than the first sentence, and added new information. So, wrong on both counts.