Gateway off and deceiptive

Comments

• zebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator

  February 2015 edited February 2015

  You're going to have to be more detailed. Perhaps clear your cookies and cache? Furthermore, just to make sure: there are no legal apps. The only right way to use the gateway is through a reputable browser by visiting https://gateway.playneverwinter.com -- If you're using some third party app to connect to gateway, I suggest to change your passwords and clear your Account Guard saved logins.
  
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• mechomancer Member Posts: 182 Arc User

  February 2015 edited February 2015

  zebular wrote: »

  You're going to have to be more detailed.

  
  Allow me.
  
  Sometimes on Gateway through PC, you are logged in, past your character select screen. You choose Professions and then a task. Say you choose Alchemy. The header will load and the you will get the orange swirly loading symbol, but no professions load. Am I right, lewel555? It does it mostly for me on mobile, and mostly on Mailsmithing. Reloading the page on either works about 90% of the time, and it's streaky when it doesn't work.
  
  I have done the CCC (clear cache, cookies) and re-launched browser (both IE and Firefox) and I will see a streak of good loading pages and then back to normal miss and hit.
  
  Frustrating to be sure.
  
  =RV=

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• beckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User

  February 2015 edited February 2015

  Every so often, a particular profession will just refuse to load no matter what I do. Since this *never* happens with Leadership, I suck it up and do Leadership instead, but it's passing strange.

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• kharolas Member, NW M9 Playtest Posts: 11 Arc User

  February 2015 edited February 2015

  I have not been able to get the gateway page to load on my PC or Desktop but works fine on my phone. This is the error I get. I have tried it with Chrome, Firefox and Internet Exploder.... err Explorer

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• stretch611 Member Posts: 123 Arc User

  February 2015 edited February 2015

  I have seen this it happens occassionally. Yes, the best thing to do is a full page reload and clear cache, etc.

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• eldarth Member Posts: 4,494 Arc User

  February 2015 edited February 2015

  
  
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