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ExtraLife Charity Event - October 25th and November 1st!

akromatikakromatik Member Posts: 1
edited February 2015 in News & Announcements
Greetings, adventurers!

Join the Neverwinter team on October 25 and November 1st for our ExtraLife Charity Livestream benefiting the Children's Hospital Network. We will be joining forces with many other gaming companies, as well as our other popular PWE titles including STO, Swordsman, Blacklight, and many others!

Click here to read the full details about this amazing charity event, and stay tuned for info on in-game rewards for your donations.

Check out our donation page here and start contributing to help these brave little kids! 100% of the money raised will go to ExtraLife and will go toward improving the lives of sick kids everywhere.

We will be offering donation rewards as well as rewards for everyone when we reach our 50%, 75% and 100% goal!

Thank you for taking the time to consider donation to this amazing cause!
Post edited by Unknown User on
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Comments

  • kattefjaeskattefjaes Neverwinter Beta Users, Neverwinter Hero Users Posts: 2,270 Bounty Hunter
    edited October 2014
    akromatik wrote: »

    Check out our donation page here and start contributing to help these brave little kids! 100% of the money raised will go to ExtraLife and will go toward improving the lives of sick kids everywhere.

    "Invalid participantID submitted in the URL. Please check the link and try again."
  • tallangustallangus Member Posts: 1 Arc User
    edited October 2014
    On your details page it says" When you donate to our charity, send us info about what game you play, what your in-game @handle is, and what server you play on (if applicable) and we will reward your generosity with some of our own!" I donated, (kudos to you guys BTW for running this event) but I either missed or there wasn't a prompt as to when or where or how I was supposed to do the above. Did I miss my chance?
  • johilojohilo Member Posts: 2 Arc User
    edited October 2014
    Same here tallangus, I donated but didn't see a place to enter the above information
  • dahunt40dahunt40 Member, Neverwinter Beta Users Posts: 4
    edited October 2014
    I did the same thing just today. Any help would be appreciated.
  • kjones9kjones9 Member Posts: 4 Arc User
    edited October 2014
    I also fill like a fool. I did the same thing today. Submitted a ticket 141025-001526 but any help would be great since I don't know if normal tech/billing support would help here. I am very happy to support the kids with my donation I just would like to receive any codes/in-game stuff I was suppose to get as well.
  • obsiddiaobsiddia Member, NW M9 Playtest Posts: 1,025 Arc User
    edited October 2014
    I GUESS you put it in the comments box. Hopefully I put in enough info.
    Mostly was signing my comment, though... :/

    Maybe they'll email us and ask later? (There is an email line to fill in)
    Did you really think anyone could steal the power of the god of thieves?
  • kjones9kjones9 Member Posts: 4 Arc User
    edited October 2014
    I just started playing less than a month ago. I guess I get to see how good the support is.
  • berylgreenberylgreen Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 66
    edited October 2014
    I put the info in the comments box with payment. That was the only way that I could see to tell them who we are.
  • dralloc1dralloc1 Member Posts: 0 Arc User
    edited October 2014
    I guess I'm in the same boat as everyone else here. I put all my info in the comment also. Even gave my email account, but have heard nothing from anyone. Starting to get alittle nervous here, a $500.00 donation is a lot of money to me not that I mind as long as it's for kids. But I wish someone could tell us whats going on. This is the first problem I've had with NW.
  • dralloc1dralloc1 Member Posts: 0 Arc User
    edited October 2014
    I guess I'm in the same boat as everyone else here. I put all my info in the comment also. Even gave my email account, but have heard nothing from anyone. Starting to get alittle nervous here, a $500.00 donation is a lot of money to me not that I mind as long as it's for kids. But I wish someone could tell us whats going on. This is the first problem I've had with NW.
  • berylgreenberylgreen Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 66
    edited October 2014
    I received an emailed receipt from Extra Life. No ingame rewards yet - those may take some time for PWE to sort out, if they have to manually add them from comments.
  • kjones9kjones9 Member Posts: 4 Arc User
    edited October 2014
    My ticket the support told me to contact PVE.Community@perfectworld.com. I did that. 4 days and no email response. I emailed Extra Life and asked them to update my comment not knowing if Perfect World/ARC would get that and they did that quickly. But still waiting for any real help from Perfect World/ARC. You would think they should fix this by November 1st or they aren't going to get many donations cause it will start to get around that the "rewards" are bogus.
  • kjones9kjones9 Member Posts: 4 Arc User
    edited November 2014
    Actually Val, I am on that list of Donations and still nothing.

    Kenneth Jones donated $100.00
    10/25/2014
    Thanks for helping the kids. Also I just started playing Neverwinter and I enjoy it.

    @kjones9 is my Neverwinter accountname
  • callofkutulucallofkutulu Member, NW M9 Playtest Posts: 56 Arc User
    edited November 2014
    It would be nice to get an update from PWE on this. I do have the Extra Life email / tax receipt etc. All info was put in the comment field as requested.
  • reversion87reversion87 Member Posts: 2 Arc User
    edited November 2014
    They advised it might be a couple weeks for everyone to get their rewards but it has been a while now and no updates.
  • callofkutulucallofkutulu Member, NW M9 Playtest Posts: 56 Arc User
    edited November 2014
    I guess the question is has anyone gotten rewards yet or are we all waiting?
  • rarefactionrarefaction Member Posts: 0 Arc User
    edited November 2014
    Donated anonymously. Probably when mod 5 comes out since they are busy with that.
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  • reversion87reversion87 Member Posts: 2 Arc User
    edited December 2014
    I guess the question is has anyone gotten rewards yet or are we all waiting?
    Still waiting.

    Edit: I've tried to private message akro but it doesn't seem like my messages are going through.
  • rarefactionrarefaction Member Posts: 0 Arc User
    edited December 2014
    Okay, I'm officially annoyed now. Sure it was for charity but claiming we were going to get in game prizes in a couple of weeks but leaving us to wait for how long now?? So all of us combined paid $30,000 and we don't even get what we were promised. :(
  • akromatikakromatik Member Posts: 1
    edited December 2014
    Hey guys! We're still in the process of sending out the rewards. We received WAY more donations than we thought, which has caused the delay we are currently experiencing. We haven't forgotten you guys and we appreciate your patience and support.
  • rarefactionrarefaction Member Posts: 0 Arc User
    edited December 2014
    akromatik wrote: »
    Hey guys! We're still in the process of sending out the rewards. We received WAY more donations than we thought, which has caused the delay we are currently experiencing. We haven't forgotten you guys and we appreciate your patience and support.


    Thanks Akromatik!
  • callofkutulucallofkutulu Member, NW M9 Playtest Posts: 56 Arc User
    edited January 2015
    Another month gone by....any word?
  • seajay13seajay13 Member, NW M9 Playtest Posts: 6 Arc User
    edited January 2015
    Another update would be nice.
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  • docfrederdocfreder Member Posts: 3 Arc User
    edited January 2015
    So I donated with STO and was asured they would add the neverwinter gifts for my donation but since they haven't done anything I had the hope I could post my info here but I'm not sure that would help anyway
  • skandranon68skandranon68 Member Posts: 15 Arc User
    edited January 2015
    Any news at all?
    I wish there were a definitive answer. Months have passed and I feel a bit left standing alone (I know I am not the only one....)
  • docfrederdocfreder Member Posts: 3 Arc User
    edited January 2015
    Any news at all?
    I wish there were a definitive answer. Months have passed and I feel a bit left standing alone (I know I am not the only one....)

    You're not the only one I asked about an update and got this response
    Alrighty, I'll be sure to poke those responsible for sending out prizes about it. Thanks!
    Still it was for charity and I'm looking at the stuff as just extra I'll continue to wait (btw you should see the STO forums getting mad about does not make it go faster or smoother :D not saying anyone was doing it here it was just funny)
This discussion has been closed.