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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Neverwinter Scheduled Maintenance - 12/19 7am PST (Pacific)

dwightmcdwightmc Member Posts: 95
edited December 2013 in General Discussion (PC)
Hey Everyone,

We'll be performing server maintenance tomorrow 12/19 at 7:00 AM PST. The estimated downtime is 2 hours, but this time could vary.

Patch notes are available here.

When is maintenance for you? Click here to find out.

Thanks,

Dwight

Update 1: (7:08 AM PST) Maintenance has begun, patch notes added.
Update 2: (7:47 AM PST) Maintenance is progressing as planned. Still looking at another hour or so of downtime.
Update 3: (8:28 AM PST) Maintenance is still on schedule to be completed by 9 am PST. If anything changes we'll let you know. Thanks for your patience.
Update 4: (8:45 AM PST) Maintenance has completed! Winter Festival should now be playable along with Sword Coast Adventures. Thanks Everyone!
Post edited by dwightmc on

Comments

  • jintortlejintortle Member Posts: 655 Arc User
    edited December 2013
    Any news of when the Sword Coast Adventures will be released???



    Thanks for response - Tomorrow Cool beans!!!
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  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited December 2013
    jintortle wrote: »
    Any news of when the Sword Coast Adventures will be released???

    9am Pacific tomorrow, unless the servers come up early or late.

    Sources:
    Dev post saying it is coming with the patch
    Twitter post from today about SCA
    Preview server version of the Gateway where SCA was turned back on when it was updated with the patch we will be getting on live tomorrow.
  • dwightmcdwightmc Member Posts: 95
    edited December 2013
    jintortle wrote: »
    Any news of when the Sword Coast Adventures will be released???
    Yup should be available tomorrow. If you want to learn more about it check out this dev blog: http://nw.perfectworld.com/news/?p=1036411
  • eldartheldarth Member Posts: 4,494 Arc User
    edited December 2013
    Next question is when will it support mobile devices? :cool:
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  • jamesplottsjamesplotts Member, Neverwinter Beta Users Posts: 0 Arc User
    edited December 2013
    My wife and I wanted to complain about the times that the Shard maintenance occurs on. It seems to frequently catch us when we have time to play, and is very frustrating.
  • terhikkiterhikki Member Posts: 72
    edited December 2013
    It's on peak time at Europe, but I guess that it doesn't that much.
  • ordensmarschallordensmarschall Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1,060 Bounty Hunter
    edited December 2013
    Doesn't matter much when they run maintenance, it will be peak time for somebody and be an inconvenience for them. Maintenance always occurs at the same time on Thursday, so plan for that.
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  • jorifice1jorifice1 Member Posts: 1,042 Arc User
    edited December 2013
    As the duly appointed representative of the Illuminati I would like to take this opportunity to thank our unholy minions in the video gaming industry for their continued good Work in the field of Customer Annoyance. You will be receiving tinny tinfoil hats for the radios in your teeth shortly.
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  • bendalekbendalek Member Posts: 1,983 Arc User
    edited December 2013
    Should I say that it equals 1:00AM in the morning for us Aussies and (most of us) are in bed, so I can't see the problem really :) ... No I should not have said that ...
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  • imsmithyimsmithy Member Posts: 1,378 Arc User
    edited December 2013
    Weeeee! Christmas event yay! also any collectors/completionists out there who don't already know had better buy the Fey weapons at the Wondrous Bazaar , they get removed with this patch D:
  • cyberpunkfalconcyberpunkfalcon Member Posts: 0 Arc User
    edited December 2013
    Can't wait!
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  • marcioohmarciooh Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 91
    edited December 2013
    jamesplotts wrote: »
    My wife and I wanted to complain about the times that the Shard maintenance occurs on. It seems to frequently catch us when we have time to play, and is very frustrating.

    I live in Europe and it Always happens around 4PM till 6PM for me (during worktime), the time can't be better for me! Nothing to complain :-)
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  • skiptisskiptis Member Posts: 21 Arc User
    edited December 2013
    15-17 UTC on a weekday that isn't Friday is better than what I've seen from other California based companies I can recall in terms of maintenance times for EU players in online games. When I played Planetside 2, SOE used to drop patches on us starting early evening on Fridays (roughly midday for them, which was in itself understandable) having the servers come back up at like midnight (if you were lucky). Right in the peak times, and then you'd have to deal with patches messing up the servers half the time and not being hotfixed until the devs came back to work after the weekend (unless the issues were so severe they made people work weekends to fix it).

    So yeah, I'll take these maintenance times over a great many alternatives. :9 And as some already pointed out, it's always going to be inconvenient to someone.
  • terhikkiterhikki Member Posts: 72
    edited December 2013
    Yes it's always a peak time for someone, but I could imagine that Europe is quite big market area for this company too. I play / have played some other games also which servers are in US and never seen a general mainteanance during the time that many Europeans are off work/school.
  • rhoricrhoric Member Posts: 1 Arc User
    edited December 2013
    They do it at this time for all weekly maintenances as it is first thing in the morning for them and if anything happens to break after maintenance is done. Then they have their full day to work on it. If it was done at night for them then devs would not be getting any sleep.
  • terhikkiterhikki Member Posts: 72
    edited December 2013
    Yep I know that. Just shows how much effort to this game is available.
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited December 2013
    terhikki wrote: »
    It's on peak time at Europe, but I guess that it doesn't that much.

    15-17 (16-18 CET) on a workday is hardly a "peak" time :P
  • djarkaandjarkaan Member Posts: 883 Arc User
    edited December 2013
    It could be done at peak times for the middle of the pacific ocean afecting only the 2 hawaiian players.
  • terhikkiterhikki Member Posts: 72
    edited December 2013
    ryugasirius wrote: »
    15-17 (16-18 CET) on a workday is hardly a "peak" time :P

    Well I usually count it as after school/work time, yea part of people comes at work around 17cet or so, but there is loads of players who are home much earlier. And to me it's peak time ( 17-19 ) and to "few" other players too.
  • themagicbum87themagicbum87 Member Posts: 75
    edited December 2013
    They do it then so they can come into work, patch all the stuff, and then the devs have the rest of their thursday work day, and all of friday if they need it, to fix new bugs etc. before the weekend comes. This way they have a whole team there ready to deal with any problems that may arise, and they dont have to pay as much overtime if something does go wrong.
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  • deknodekno Member Posts: 181 Bounty Hunter
    edited December 2013
    any fix for Cantankerous Mage active bonus?
  • frost168frost168 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited December 2013
    Same complaint in every MMO from Europeans.

    Solve the problem yourselves, create an MMO and base it in Europe.

    or

    Move.
  • rortierortie Member Posts: 178 Bounty Hunter
    edited December 2013
    terhikki wrote: »
    It's on peak time at Europe, but I guess that it doesn't that much.

    We Europeans rarely do. I used to play the Asheron's Call MMO. A lot. 99% of everything was planned around the all important North American USA market. I do dislike being treated like a second class gamer, but there is nothing (other than resources) stopping a European publisher managing something pro-Euro. Or moving to another game I prefer.

    It's a bit like if we complain about Hollywood!
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  • rortierortie Member Posts: 178 Bounty Hunter
    edited December 2013
    frost168 wrote: »
    Same complaint in every MMO from Europeans.

    Solve the problem yourselves, create an MMO and base it in Europe.

    or

    Move.

    Did you have to say that with so much condescension? Would it really hurt so much for a small proportion of the downtime to be Euro friendly, just for the sake of being nice? *shake head*
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  • chemboy613chemboy613 Member, NW M9 Playtest Posts: 1,521 Arc User
    edited December 2013
    It seemed like this bonus was working. My control is definitely superior to other CWs.
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  • carletto75carletto75 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited December 2013
    marciooh wrote: »
    I live in Europe and it Always happens around 4PM till 6PM for me (during worktime), the time can't be better for me! Nothing to complain :-)

    +1
    same for me
  • adinosiiadinosii Member, NW M9 Playtest Posts: 4,294 Arc User
    edited December 2013
    Well, I'm in Europe, and the time is very convenient for me ... typically 15:00-17:00, while I am at work, and when I get home it's ready to patch/play.

    So, no complaints from me.
    Hoping for improvements...
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited December 2013
    rortie wrote: »
    We Europeans rarely do. I used to play the Asheron's Call MMO. A lot. 99% of everything was planned around the all important North American USA market. I do dislike being treated like a second class gamer, but there is nothing (other than resources) stopping a European publisher managing something pro-Euro. Or moving to another game I prefer.

    Neverwinter scheduled maintenance times are not planned around the USA market. They are very obviously planned around Cryptic's California timezone workday.
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  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited December 2013
    Why did the Fey weapons get removed from the bazaar? There was nothing to imply they would be limited time items.
  • larethanialarethania Member Posts: 5 Arc User
    edited December 2013
    Seems as i have tried the swordcoast, and it is now down due to heavy load i cant login on my main char =(

    or any of my chars, just crash as soon as i enter the world
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