[ALL PLATFORMS] Exceptional maintenances

percemer · October 2018

NOTE: The Masquerade of Liars event is extended to 2 weeks this year to mitigate the impact of the extended maintenance.

Greetings adventurers,

As you probably know, Perfect World is moving the servers since August, which means there are some extended maintenances for all games and we apologize for that. The fourth phase of servers relocation will start at the end of October, so all servers will be in maintenance at the following dates:

Tuesday, October 23
Xbox One/PlayStation®4 7-9am PT (Regular maintenance)

Wednesday, October 24
All Platforms 5-10:30am PT - Expected downtime of 5.5 hours (When is this for me?)

Tuesday, October 30
All Platforms 5-10:30am PT - Expected downtime of 4 hours (When is this for me?)

You can follow the progress of these maintenances on the official Twitter page or on the Discord server.

Thank you in advance for your patience and understanding.

Best Regards,

devilxjk · October 2018

where the server will be located? a better ping? is it an improvement to avoid lag? can we have more information about that?

ecrana · October 2018

@percemer

You mentioned this is phase 4. How many phases are there expected to be in the migration process? Will we be dealing with extended maintenances through the rest of the year? Into next year? Just curious.

percemer · October 2018

@devilxjk servers are moved but within the same building (another floor), so there will be no impact/change.
During one of the phases, they also changed the data centers.

@ecrana#2080 I don't know but I think it will be finished soon. In any case, we will keep you informed as always.

murattti · October 2018

lag problem does not end: S if it were possible server was in europe

omegarealities · October 2018

Oh boy, I hope people are a little more calm than last month.

djcaudill1 · October 2018

Idk if this is the best place to post this but I've had issues with "no shards available" for at least 72 hours on ps4. Would this have anything to do with it? I'm sorry if this is the wrong place to post this.

percemer · October 2018

Updated for today maintenance on consoles:

percemer said:
Tuesday, October 23
Xbox One/PlayStation®4 7-9am PT (Regular maintenance)

jasper · October 2018

Apparently today's maintenance have already been extended by 30 minutes in the client.

barigypsy · October 2018

waiting

kreatyve · October 2018

Consoles are up. PC maintenance has been extended by an additional 1.5 hours. Apologies for the delay.

percemer · October 2018

The maintenance is complete on Xbox One and PlayStation®4.
The maintenance on PC has been extended for 1,5 hour - ETA: 12:00pm PT / 21:00 CEST

nunya · October 2018

Downtime now extended to 12PM Pacific (from 10:30AM Pacific, originally). Figures.

roguedemonhunter · October 2018

Thank you so much for extending the event a whole week for less then a dozen lost hours. Super kind. It is very hard to get a certain sash to drop so I probably would have needed the time anyway. Terrible luck you see.

nitocris83 · October 2018

PC maintenance has been extended until 12pm PT due to an ongoing investigation of a non-game issue encountered during maintenance.

For players concerned how this impacts the Masquerade event, please note that the Masquerade does last 2 weeks this year. We are also looking at the drop rates for certain items due to player feedback. Additional info on this will be communicated in a separate thread when finalized.

ebbpp · October 2018

This will be some waiting on PC. Btw. also please look into Illusionists, it is almost impossible to get to them during this event. Maybe provide them also on other locations? Or decrease refreshing times?

minotaur2857 · October 2018

Brilliant, I go on holiday half an hour before the new server uptime, server went down early too, I'm now going to be screwed out of a load of things I now don't have time to sort out before the new module.

jasper · October 2018

Have any of this scheduled exceptional maintenance ended on the actual schedule for PC? Guessed so, I didn't have much of a hope for this one either.

avenfell · October 2018

nitocris83 said:
PC maintenance has been extended until 12pm PT due to an ongoing investigation of a non-game issue encountered during maintenance.

For players concerned how this impacts the Masquerade event, please note that the Masquerade does last 2 weeks this year. We are also looking at the drop rates for certain items due to player feedback. Additional info on this will be communicated in a separate thread when finalized.

With the current drop rates we would need about 7 more extensions to actually get anything from the event anyways, have you read any of the feedback on this year's event yet are has it already been deleted.

Everyone is upset with these abysmal drop rates, its like the chult hunt of events, not to mention the added 50k ad kicker. If I give you a christmas present and tell you I need 40 dollars back before you can open it does it still feel like christmas?

angel · October 2018

I cant login

and still said server down

porchmonkie1219 · October 2018

new mod isnt until november 6th u got time :P

skyshadow · October 2018

oh...no...notice is not notice

skyshadow · October 2018

I do not know why notice schedules if I will not keep it.
It is not already notice

wismal · October 2018

Drop rate on everything in this game is ridiculous. I understand the extended maintenance delays (HAMSTER happens) best layed plans can always run into a hiccup. Did security systems and network systems for a number of years,you can never plan for everything.

Edited by moderation

dnosrc · October 2018

[SNIP]We will be performing shard maintenance on October 24 from 5-12:00 PM Pacific (12:00-17:00 UTC)[/SNIP]

From launcher ... BUT 12:00 pm pacific (-07:00 to UTC) IS 19:00 UTC

nunya · October 2018

@nitocris83 Anything you can do to help out people who are doing crafting for their guild before the new update comes out? These downtimes are costing me 3400 to 5100 Labor, 104 to 156 AD, 19040 to 28560 surplus equipment, and 9360 to 14040 gems per event. That's not to mention the fact that my recruiter and production structures are all full and unable to be tended, which means these events are costing me in terms of lost influence and lost wood, food, metal, and stone.

EDIT: And it's going to cost me even more than the listed values if this goes longer than 12PM Pacific!

jasper · October 2018

wismal#7377 said:
Drop rate on everything in this game is ridiculous. I will continue to play as i have 308 ViP 12 days left,but will not be buying anymore zen unless the incentive to do so changes drasticly. I understand the extended maintenance delays (HAMSTER happens) best layed plans can always run into a hiccup. Did security systems and network systems for a number of years,you can never plan for everything.

HAMSTER went down big time for every maintenance. I'm not saying they're a bad company and they don't deserve the zen, but damn, they gotta get their HAMSTER together.

edit: for typo;

angel · October 2018

can someone tells me how long still ?

dnosrc · October 2018

Roughly one hour according to the latest news, but that doesnt has to mean anything.

minotaur2857 · October 2018

porchmonkie1219 said:
new mod isnt until november 6th u got time :P

Not if you don't get back from holiday till shortly before that you haven't

my7hicalevil · October 2018

Just started the game this morning . Is this a regular occurrence?

[ALL PLATFORMS] Exceptional maintenances

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