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Forums > Home› Neverwinter Discussion › Player Feedback (PC)

Please get the times right...

jokerdiace#3504 jokerdiace
jokerdiace#3504
 Member Posts: 9 Arc User
in Player Feedback (PC)
So, today it's two hours difference for me...
I noticed this a lot during the past weeks. On thursday, it's totally random how much time passes until Neverwinter patches. UTC 14-16 is what it says today. For the record, it's UTC 15:00 now and the downtime starts /now/. Currently, I'm one hour behind UTC. But, sadly, the launcher is extremely inaccurate and randomly uses the actual UTC-time or skips one hour. Would be really comfortable for me (us) european players if we could actually count on the announced patching time...

For those wondering, check the UTC-time here:

https://www.timeanddate.com/time/aboututc.html

Comments

  • earlgreybeardearlgreybeard Member Posts: 407 Arc User
    no admin messages thanking me for playing neverwinter, I am feeling hurt / betrayed and disillusioned
    :/
    or the usual 30/15/10/5/1 minute warnings come to think of it..
    Guild Leader Den of the Misfits
  • jokerdiace#3504 jokerdiace
    jokerdiace#3504
         Member Posts: 9 Arc User
    Well, the admin-messages thanking you came yesterday... two times, that was really confusing :wink:
  • urabaskurabask Member Posts: 2,923 Arc User
    edited March 2017
    They probably just set it as PDT by accident when converting and never changed it. The PST time on the announcement was correct.
    I8r4ux9.jpg
  • jokerdiace#3504 jokerdiace
    jokerdiace#3504
         Member Posts: 9 Arc User
    That'd make sense, if it was like that /all the time/. But like mentioned in initial post, it isn't. Sometimes it's correct, sometimes not. It really is a gamble...
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    This is being investigated.
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  • wyjabitewyjabite Member Posts: 3 Arc User
    Is server up right now?
  • urabaskurabask Member Posts: 2,923 Arc User
    edited March 2017
    jokerdiace#3504 said:

    That'd make sense, if it was like that /all the time/. But like mentioned in initial post, it isn't. Sometimes it's correct, sometimes not. It really is a gamble...

    I live in EST so I just convert by adding 3 hours to whatever they announce for their pacific time and I can't remember them ever getting it wrong.
    wyjabite said:

    Is server up right now?

    No but the patch is available.
    I8r4ux9.jpg
  • jokerdiace#3504 jokerdiace
    jokerdiace#3504
         Member Posts: 9 Arc User
    kreatyve said:

    This is being investigated.

    That's cool. I know it might be called a "minor issue", but it's the little things that count sometimes :wink:
    urabask said:

    I live in EST so I just convert by adding 3 hours to whatever they announce for their pacific time and I can't remember them ever getting it wrong.

    Again, it's not about the PST.... it's about the UTC, which is giving troubles. I noticed that in Champions Online already... So, it's not about the time stated in general but about the "gamble" of UTC, which is easier for us europeans to take as a measuring point... just check the patcher right now and compare it to the linked page in initial post. According to that, we'd have the server up and running right now.
  • urabaskurabask Member Posts: 2,923 Arc User
    jokerdiace#3504 said:

    kreatyve said:

    This is being investigated.

    That's cool. I know it might be called a "minor issue", but it's the little things that count sometimes :wink:
    urabask said:

    I live in EST so I just convert by adding 3 hours to whatever they announce for their pacific time and I can't remember them ever getting it wrong.

    Again, it's not about the PST.... it's about the UTC, which is giving troubles. I noticed that in Champions Online already... So, it's not about the time stated in general but about the "gamble" of UTC, which is easier for us europeans to take as a measuring point... just check the patcher right now and compare it to the linked page in initial post. According to that, we'd have the server up and running right now.
    All it really means is that it's not automated. They've got someone using a site like the one you linked and they used PDT by accident.
    I8r4ux9.jpg
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited March 2017
    An automated process for inserting the time conversion would probably be far less prone to error. They might want to look into that.
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  • jokerdiace#3504 jokerdiace
    jokerdiace#3504
         Member Posts: 9 Arc User
    edited March 2017
    Here we go again-.-

    Now it's one hour "early" according to UTC. Not that I mean to insult, but is it that hard to open the UTC in a browser and check what time it is when making the announcement so the time is actually right? Because yes, for me it's an organizing issue...
  • minotaur2857minotaur2857 Member, NW M9 Playtest Posts: 1,141 Arc User
    jokerdiace#3504 said:

    Here we go again-.-

    Now it's one hour "early" according to UTC. Not that I mean to insult, but is it that hard to open the UTC in a browser and check what time it is when making the announcement so the time is actually right? Because yes, for me it's an organizing issue...

    It usually happens this time of year, and horribly confuses Europeans who have not shifted to summer time yet. But yes, it does demonstrate complete incompetence that they can't simply add 8 in the winter and 7 in the summer.
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