I am just curious how someone on the PWE side did not know that this would be a big problem, or that we would not notice. It seems to me that alot of discussion and thought should/would go into removal of items from the store prior to the action and not after. With so many other games to play, why should I put any more money into this one. GTA 5 is looking like they understand how to treat the customer.
Hi All, First off, I want to say that we appreciate the continued feedback and are listening to absolutely everything that is being said right now.
Tell them this it calms them. They think their voice matters. Other possible power phrases are "we are taking this seriously" or "this matter is of the utmost importance to us"
Our team is having discussions about the situation regarding the Trade Bar store item removals and the adjustment to the scheduled events, and are looking at what we can do. I know this isn't the answer that everyone wants right now and that swift action is requested. We aren't ready for that just yet, but are discussing options.
We hear you complaining but we haven't figured out what the bare minimum is we can do to in order to get the majority of you to shut up yet. We aren't impressed with your current tantrum level as we see some money paying customers are still playing despite the slap to the face we gave you today. We will capitulate something, but, brace for it, we aren't likely to give you everything you think you should be getting, otherwise we wouldn't be dragging our feet. We also aren't ready for that to happen yet because its Miller time and frankly you can wait.
A full formal response will be coming (hopefully tomorrow as we continue our investigation), but we want to make sure that our community knows that we do hear everything that you are saying.
Tomorrow we will give you our take it or leave it answer. You will then be free to scream or leave we don't give a flip.
Blah blah blah. End corporate translation.
In the end you have pretty much shown us the door, your finger, and how you feel about us, we are nothing more than numbers and our happiness matters only insomuch as it relates to your bottom line. We get it. Just suck it up and be honest and quit dancing around it. Own it. Own up to it. Get on with it. So we can all move on.
Pastor Martin Niemöller had it right, but remember, before they come for anyone, they silence all, because to have discourse, is to breed discontent.
"We have not yet come to a consensus as to how we're going move forward in resolving and/or amending the issues raised by a majority of our dedicated and enthusiastic consumers stemming from the latest major expansion.
It has been alleged we intentionally mislead and deceived our player base as to the changed stocklist of purchasable items would be in the Tarmalune Merchant shop, including Blood Rubies, Preservation Wards, and Coalescent Wards.
We take full resonsibility for our misrepresentation of how the stocklist on PC and the Xbox One would be the same and different over the last few months since Underdark for the Xbox One was announced.
Because of that corporate blunder, we will make haste in employing a reasonable solution that will more than compensate all of your loyalty. Without all of you, there would be none of us."
Go ahead! Copy and paste THAT as your official response!
DO NOT delete the game from your consoles as it offers proof that you not only played the game but agreed to terms. Keep copies of any emails regarding this issue with Neverwinter. Save any and all receipts for money spent on this game.
Also probably a good idea if you were offered the go calm down code over twitter that you dont use it yet. IMHO.
Pastor Martin Niemöller had it right, but remember, before they come for anyone, they silence all, because to have discourse, is to breed discontent.
This is pretty crappy, cash grab for sure, 1. get rid of coal wards, blood, rubys and wards so we have to buy them from the zen market.
2. Change the planned 2xAD, 2xEnchant so people are more in need of AD and refinement points
3. Instead of 2xAD put 2xRP since we now have new artifact equipment to level up.
All this is to force all of us to be in a situation where we in short supply of and NEED coalacent wards, refinement points and astral diamonds effectively crippling what we can actually do unless we buy these items from the Zen market...less AD means less we can exchange for zen so pretty much have to spend more actual cash to buy Zen.
Idk...it all seems pretty planned out to me and an obvious effort to squeeze us out of some cash.
Also I thought we were supposed to get 2x refinement for artifact equipment? I put in some stones today, and ....no 2x for the stones. Was that not on the table or am I missing something here?
Its only artifact weapons and when you refine an artifact weapon into another piece of artifact gear. Normal reso stones and the like are not double refinement.
Why does everyone keep using words like "borderline illegal" "near fraudulent" and "almost immoral"? This is literally false advertising. That covers all the bases.
I'd just like to know the numbers on the board. How many people voted for this? Is this one guy with a curly mustache cackling to himself? Or did they actually discuss with a group of "sentient" creatures and finally settle on "they'll buy keys if we promise trade bar improvements. Then we won't give them, and they will calmly accept that, then buy C wards from the zen market, because no one will be upset in anyway shape or forum. "
Maybe what they are investigating is who to fire.
No, I'm just joking. With morals like theirs I can tell you what their investigation is: they are seeing how it plays out. That's why their "discussion" will take 24-48 hours. They are watching the zen market, and seeing who is buying, who isn't. Then they are going to crunch the numbers and see if they care enough to fix it. If no one buys, it'll be fixed. Won't even take the stereotypical 24 hours they promise (which we all know is somewhere between 3 and 5,939 days or never.)
But, in fairness, neverwinter has dais they are looking into it, so we can trust them. After all, it's not like they would lie to their playerbase.
Absolute disgrace. I was going to run 2 toons and needed the C Wards to makes use of the 32 feytouched shards I am currently sitting on. I could just run one toon but don't even feel like that at the moment. To make a good MMO you need people to continue playing. Decisions like this are just so wrong and actually will result in the opposite impact on your greedy pockets than what you expect.
Shameless cash grab one after another...this combined with removing double enchants and ad is just disgusting. This is WHY people buy ad from 3rd party sellers, because no matter how much money is spent on the game, customers get a slap in the face. This game doesn't stand a chance if this is the way it continues to treat players.
Funny below is a link to the article that you all put out to us at Xbox. In it was the price list and what was to be included in the trade bar market. I guess you can't stand by what you put out. Many of us have been saving just for this list. You keep <font color="orange">HAMSTER</font> us for PC's economy. Stop. Plus all the horrible bans where you are not following your own EULA by sending any notification to the people who get banned. Most of whom are innocent. We are paying for PC's bots stop punishing us for them.
Yep, Bait and Switch, false advertising, bent over, milked many ways to describe what has happened here, but we've been had and taken for fools, I have taken this personally as a grab at my wallet and a personal insult.
I have taken time to report bugs to see no action taken ever, I have been screwed in game currency to find that i will not be reimbursed or any recompense, I have seen this game ban its user base and cripple itself rather than fixing exploits maybe its time to start firing people over at perfect world for not doing there jobs fixing the game instead of taking it out on the players who are forced to play this broken HAMSTER.
This company will not see another dime from me.
If anyone gets any sort of refund let us know so we can all follow through and stick it to the game that sticks it to us.
Think of how much money they could make if they published this as a case study on how to deal with customer backlash. The sad part is we will never know the true story of how this brilliant idea came to fruition.
First off, I want to say that we appreciate the continued feedback and are listening to absolutely everything that is being said right now. Our team is having discussions about the situation regarding the Trade Bar store item removals and the adjustment to the scheduled events, and are looking at what we can do. I know this isn't the answer that everyone wants right now and that swift action is requested. We aren't ready for that just yet, but are discussing options.
A full formal response will be coming (hopefully tomorrow as we continue our investigation), but we want to make sure that our community knows that we do hear everything that you are saying.
You're looking at what you can do? If that requires investigation you obviously arent listening to the feedback. If there isnt a quick fix I hope all of us giving feedback plus the ones only reading do take this to Microsoft to show how dishonest and fraudulent PW is. Someone needs to expose this to the rest of the gamming community. These kinds of practices are totaly unacceptable.
I will not spend any more money! I try to support you guys by buying 50 bucks Zen a month between mine and my wife's account but never again unless this is fixed by the weekend I will play but never spend another dime on this game
Update from xbox live: due to it being 3rd party currency, if any zen has been spent, you must get refunds through cryptic. A whole back someone posted their phone number, but I can't seem to find it. I'll keep digging.
As a note, xbox live can tell you exactly how much you have spent. $2635.42. Holy cow that got away from me. Maybe it's good they screwed us and made me realized how much I was spending. Never notice when it's ten bucks here, ten bucks there. Just enjoying a game and always feeling broke. Now I know why.
All I have to say is #<font color="orange">HAMSTER</font>% off PWE. I've promoted and defended your #$%& enough. Pull this <font color="orange">HAMSTER</font> is sickening and honestly if we all banded together could easily have legit legal repercussions. Quit biting the hand that feeds you...
Guardian Fighter: SM Conqueror
[]Full Metal Witch[] 4149 TiL Guild: (X1) The Legendary Outlaws
"The Best of the Best" "Nobody does it better" #TLO BiS
As a note, xbox live can tell you exactly how much you have spent. $2635.42. Holy cow that got away from me. Maybe it's good they screwed us and made me realized how much I was spending. Never notice when it's ten bucks here, ten bucks there. Just enjoying a game and always feeling broke. Now I know why.
Do you have to manually tally or is there a way to see the grand total?
Pastor Martin Niemöller had it right, but remember, before they come for anyone, they silence all, because to have discourse, is to breed discontent.
I'm sure the people at Hasbro wouldn't want the D&D brand tainted with this sort of business conduct. D&D is about honor and morals and playing fairly with each other. Worth a letter, if you're in the mood.
Update: We're reviewing all the feedback and are currently in discussions on next steps. The Neverwinter team aims to provide a great experience adventuring throughout the lands. More updates to follow.
As some of you have noticed, there are a few differences between the Tarmalune Trade Bar Store on PC and Xbox. In particular, the Wards and Gems tab does not include Blood Rubies, Preservation Wards, or Coalescent Wards. We just wanted to let you know that this is intentional. Though they may show up at some point in the future, they are not supposed to be there with the launch of Neverwinter: Underdark on Xbox One.
As a reminder, these are different platforms and environments, each with a different history and economy. Though we are constantly trying to get all versions of NW on all platforms to line up, there shouldn’t be an expectation of exact parity between multiple platforms.
"Parity" is that what you guys are going with? You are stealing from your consumers yes in todays day and age micro-transactions are a huge part of how companies who produce free to play games make much of their money but by no means do you promise one thing and take away another you can edit your patch notes to make it look like it wasnt supposed to release and try to cover up your biggest mistake instead of stealing from us you could have slowly covered your tracks by having some employees create accounts and play with AD exchange rate at least then you would have less people pissed off the truth of it is you guys screwed up made obvious mistakes and tried to balance what should not have been xbox gamers will just switch to different games and forget about this one that will account for roughly a 1/4 of expendable gamers you might keep around 1/3 of those people but they will never spend money on the game again then you have roughly another 1/2 of the xbox community who will only start playing part time who used to play none stop then part of them somewhere around 1/2 of that half who will spend $10 here and there then you have the last quarter who will spend but not as much as they did before hell some of them might keep spending the way they did because they hardly noticed the change but lets be real if you address this fast and return what is supposed to be our you still risk losing about 1/16 of the players you currently have.
Comments
Blah blah blah. End corporate translation.
In the end you have pretty much shown us the door, your finger, and how you feel about us, we are nothing more than numbers and our happiness matters only insomuch as it relates to your bottom line. We get it. Just suck it up and be honest and quit dancing around it. Own it. Own up to it. Get on with it. So we can all move on.
How about...
"We have not yet come to a consensus as to how we're going move forward in resolving and/or amending the issues raised by a majority of our dedicated and enthusiastic consumers stemming from the latest major expansion.
It has been alleged we intentionally mislead and deceived our player base as to the changed stocklist of purchasable items would be in the Tarmalune Merchant shop, including Blood Rubies, Preservation Wards, and Coalescent Wards.
We take full resonsibility for our misrepresentation of how the stocklist on PC and the Xbox One would be the same and different over the last few months since Underdark for the Xbox One was announced.
Because of that corporate blunder, we will make haste in employing a reasonable solution that will more than compensate all of your loyalty. Without all of you, there would be none of us."
Go ahead! Copy and paste THAT as your official response!
1. get rid of coal wards, blood, rubys and wards so we have to buy them from the zen market.
2. Change the planned 2xAD, 2xEnchant so people are more in need of AD and refinement points
3. Instead of 2xAD put 2xRP since we now have new artifact equipment to level up.
All this is to force all of us to be in a situation where we in short supply of and NEED coalacent wards, refinement points and astral diamonds effectively crippling what we can actually do unless we buy these items from the Zen market...less AD means less we can exchange for zen so pretty much have to spend more actual cash to buy Zen.
Idk...it all seems pretty planned out to me and an obvious effort to squeeze us out of some cash.
I'd just like to know the numbers on the board. How many people voted for this? Is this one guy with a curly mustache cackling to himself? Or did they actually discuss with a group of "sentient" creatures and finally settle on "they'll buy keys if we promise trade bar improvements. Then we won't give them, and they will calmly accept that, then buy C wards from the zen market, because no one will be upset in anyway shape or forum. "
Maybe what they are investigating is who to fire.
No, I'm just joking. With morals like theirs I can tell you what their investigation is: they are seeing how it plays out. That's why their "discussion" will take 24-48 hours. They are watching the zen market, and seeing who is buying, who isn't. Then they are going to crunch the numbers and see if they care enough to fix it. If no one buys, it'll be fixed. Won't even take the stereotypical 24 hours they promise (which we all know is somewhere between 3 and 5,939 days or never.)
But, in fairness, neverwinter has dais they are looking into it, so we can trust them. After all, it's not like they would lie to their playerbase.
I also know that it is very possible to have close to 100 mill AD per character x50 characters on PC just by buying and selling stuff on the AH.
X1 economy is fragile by comparison.
http://www.arcgames.com/en/games/xbox/neverwinter/news/detail/9746173-developer-blog:-improved-trade-bar-store
I have taken time to report bugs to see no action taken ever, I have been screwed in game currency to find that i will not be reimbursed or any recompense, I have seen this game ban its user base and cripple itself rather than fixing exploits maybe its time to start firing people over at perfect world for not doing there jobs fixing the game instead of taking it out on the players who are forced to play this broken HAMSTER.
This company will not see another dime from me.
If anyone gets any sort of refund let us know so we can all follow through and stick it to the game that sticks it to us.
HAHAHAHAHA we fell for it!
As a note, xbox live can tell you exactly how much you have spent. $2635.42. Holy cow that got away from me. Maybe it's good they screwed us and made me realized how much I was spending. Never notice when it's ten bucks here, ten bucks there. Just enjoying a game and always feeling broke. Now I know why.
[]Full Metal Witch[]
4149 TiL
Guild: (X1) The Legendary Outlaws
"The Best of the Best"
"Nobody does it better"
#TLO BiS