Two of my guild mates are in the same boat (7 days ban). They can not even open a ticket/login to support. This MUST be solved w/in 24 hours for sure - before XMas.
It seems like a lot of people are in that boat. And again, if they're branding collecting starlight parcels on multiple toons (or any other such activity) as "exploiting," that would be imbecilic -- they have tools to hard limit such activities (say, by making it one free parcel per account, or two, or five). If they have some arbitrary secret internal line in the sand that makes it "exploiting" -- like "collecting more than 17 free parcels per day is an exploit" -- that's even worse.
One plausible theory I heard was this: There was evidently an exploit that allowed people to open unlimited parcels, which they quickly fixed. However, then they set out to ban those people, which they obviously do automatically, they just count the number of parcels players have taken per account and somehow leap to banning those with "suspicious" numbers of parcels -- like people who collect parcels on lots of characters. Then they take a Christmas holiday, and everyone is happy -- especially all their most active players.
So I think I have narrowed the scope down. It is not the collecting so much as the opening of the parcels. I collect parcels on 31 characters a day. The first day i opened them on maybe 5 to 7 and quickly saw that inventory management was going to be necessary. I don't have the play time right now to afford me the luxury of inventory management so I stopped opening the parcels on all but my couple of most used toons. So I have have parcels unopened on vast majority of my account. I did not get any action taken on my account.
My buddy with about same amount of toons (think he has 33 or 28 can't remember) opened all his parcels each day and did get the 7 day holiday. So I think it is the act of opening the parcels on multiple characters that is getting people the boot.
It seems like a lot of people are in that boat. And again, if they're branding collecting starlight parcels on multiple toons (or any other such activity) as "exploiting," that would be imbecilic -- they have tools to hard limit such activities (say, by making it one free parcel per account, or two, or five). If they have some arbitrary secret internal line in the sand that makes it "exploiting" -- like "collecting more than 17 free parcels per day is an exploit" -- that's even worse.
One plausible theory I heard was this: There was evidently an exploit that allowed people to open unlimited parcels, which they quickly fixed. However, then they set out to ban those people, which they obviously do automatically, they just count the number of parcels players have taken per account and somehow leap to banning those with "suspicious" numbers of parcels -- like people who collect parcels on lots of characters. Then they take a Christmas holiday, and everyone is happy -- especially all their most active players.
So I think I have narrowed the scope down. It is not the collecting so much as the opening of the parcels. I collect parcels on 31 characters a day. The first day i opened them on maybe 5 to 7 and quickly saw that inventory management was going to be necessary. I don't have the play time right now to afford me the luxury of inventory management so I stopped opening the parcels on all but my couple of most used toons. So I have have parcels unopened on vast majority of my account. I did not get any action taken on my account.
My buddy with about same amount of toons (think he has 33 or 28 can't remember) opened all his parcels each day and did get the 7 day holiday. So I think it is the act of opening the parcels on multiple characters that is getting people the boot.
Exact opposite experience. Know a half dozen people who spent 1-2 hours every day getting and storing the parcels on 30+ toons, without opening any of them. All 7day temp banned. Know at least 1 that opened each day on 50 toons and account not banned.
It seems like a lot of people are in that boat. And again, if they're branding collecting starlight parcels on multiple toons (or any other such activity) as "exploiting," that would be imbecilic -- they have tools to hard limit such activities (say, by making it one free parcel per account, or two, or five). If they have some arbitrary secret internal line in the sand that makes it "exploiting" -- like "collecting more than 17 free parcels per day is an exploit" -- that's even worse.
One plausible theory I heard was this: There was evidently an exploit that allowed people to open unlimited parcels, which they quickly fixed. However, then they set out to ban those people, which they obviously do automatically, they just count the number of parcels players have taken per account and somehow leap to banning those with "suspicious" numbers of parcels -- like people who collect parcels on lots of characters. Then they take a Christmas holiday, and everyone is happy -- especially all their most active players.
So I think I have narrowed the scope down. It is not the collecting so much as the opening of the parcels. I collect parcels on 31 characters a day. The first day i opened them on maybe 5 to 7 and quickly saw that inventory management was going to be necessary. I don't have the play time right now to afford me the luxury of inventory management so I stopped opening the parcels on all but my couple of most used toons. So I have have parcels unopened on vast majority of my account. I did not get any action taken on my account.
My buddy with about same amount of toons (think he has 33 or 28 can't remember) opened all his parcels each day and did get the 7 day holiday. So I think it is the act of opening the parcels on multiple characters that is getting people the boot.
@clonkyo1 - Why should people come to the forum and wondering about their wrongdoings - or are you implying all people are doing so many forbidden things, they even can't remember them.
For me the problem is the grey zone - players with alts, who used leadership to generate AD's were called "exploiters" by the lead designer Scott Shicoff - a statement I still resent.
Here I have the feeling they are using the same logic - player getting/opening free parcels on more than 20 chars are exploiters to them. In principle, I have no problem with it, but it must be clearly communicated beforehand.
I say it again: why do they sell up to 50 character slots and I am not allowed to use them after?
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
edited December 2015
Questions on the ToS/EULA of the game, including whether something is legal or not do to, should be asked of Support, through Support. Not through the forums. Thanks!
Comments
My buddy with about same amount of toons (think he has 33 or 28 can't remember) opened all his parcels each day and did get the 7 day holiday. So I think it is the act of opening the parcels on multiple characters that is getting people the boot.
▁ ▂ ▄ ▅ ▆ ▇ █ Gankdalf The Icehole █ ▇ ▆ ▅ ▄ ▂ ▁
For me the problem is the grey zone - players with alts, who used leadership to generate AD's were called "exploiters" by the lead designer Scott Shicoff - a statement I still resent.
Here I have the feeling they are using the same logic - player getting/opening free parcels on more than 20 chars are exploiters to them. In principle, I have no problem with it, but it must be clearly communicated beforehand.
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