So i buyed zen/ drained money, but no zen?

mekols

Hey guys, so i buyed zen this morning, They took the Money, i got a comfirm email that they did, + its gone on the bank


but i still got this?

Thank you for your purchase.

Unfortunately there was an error with your payment and we did not receive the transaction information from our payment partner. Your account may not have been credited for this payment.
Please check your transaction history to verify your purchase.
If your transaction does not appear, please submit a ticket at the Support Center:


so what now? i wont get my zens or what?

nathanmehew2435

Submit a Support ticket. It will get your problem resolved more then likely.

blackxxwolf3

nathanmehew2435 wrote: »

Submit a Support ticket. It will get your problem resolved more then likely.

this guys answer is the correct 1

eldarth

mekols wrote: »

Hey guys, so i buyed zen this morning, They took the Money, i got a comfirm email that they did, + its gone on the bank


but i still got this?

Thank you for your purchase.

Unfortunately there was an error with your payment and we did not receive the transaction information from our payment partner. Your account may not have been credited for this payment.
Please check your transaction history to verify your purchase.
If your transaction does not appear, please submit a ticket at the Support Center:


so what now? i wont get my zens or what?

Reading is hard.

abrianaoverlord

I have had the same problem today, a mate of mine had the issue yetserday. I have logged a support ticket. Yet another issue for this game, does have me questioning is it worth playing anymore.......

lewstelamon01

This is a matter for support. As such, please submit a support ticket and a CS team member will assist you.