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Unable to reach Arc/Perfect World Support
alexis0starfire
Member, Neverwinter Beta Users Posts: 0 Arc User
I have been trying to reach PW support and all I get is this
I HAVE cookies enabled, I have tried the same thing with Internet Explorer 11 and the latest version of chrome.
Get the same message about being redirected in an endless loop.
The exact page is https://www.arcgames.com/sign/in/?src=/supportredirect/app/ask_arc&returnTo=home&lang=en
I get this from clicking on the 'Arc Support' button at http://support.arcgames.com and then the 'submit ticket' button.
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I HAVE cookies enabled, I have tried the same thing with Internet Explorer 11 and the latest version of chrome.
Get the same message about being redirected in an endless loop.
The exact page is https://www.arcgames.com/sign/in/?src=/supportredirect/app/ask_arc&returnTo=home&lang=en
I get this from clicking on the 'Arc Support' button at http://support.arcgames.com and then the 'submit ticket' button.
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Post edited by alexis0starfire on
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Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
You might want to take the 'Submit a Ticket' out of your sig..as that is not working either.
Any idea if this (NW Support) will be fixed?
Works for me. It does come up with some weird redirect ( {"status":"success","data":{"redirect":"http:\/\/www.arcgames.com\/en\/"}}) after logging in but hitting back will take you to the page where you can submit tickets. For the record, I use firefox 33.1
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