Sending requests directly to Cryptic?

bardaaron

Is there any way we can more directly ask Cryptic for some of these features than posting about them in the forums? We don't seem to get much attention from the Devs here. Akro's been on & off for the contest, but when's the last time we've seen anyone else in the Foundry forums? I was just thinking that maybe it would be more effective if there was some way to send the message to them directly, rather than just hope they are keeping track of the threads.

By the way, I don't want to get into an argument about "futility" and the extent to which PWE does or doesn't care about the Foundry. I just want to know if this can be done.

mrgiggles651

Cryptic is aware of things. A dev has mentioned eldarth by name and his bug compilations specifically in a dev post on Foundry stuff.

That was nine months ago.

angrysprite

Devs DO read the forums but don't have a lot of time to do so. They frequent the BUGS forum. The Community Managers (like Akromatik) and Moderators are our line of communication - not only do they help keep the forums clean and prim-and-proper, they also pass along a lot of our questions and reports and general feedback.

The best feedback we can give is to leave emotion out of it (people tend to turn shrill when that happens) and 'make your case' on whatever the subject is. It will get to the powers-that-be eventually.

For example I posted about a ugly graphical glitch in Bugs forum - it was responded to the same day by one of the graphic designers (who is NEVER seen on the forums LOL) - to ask me a question and provided a solution (it turns out I was still set at defaults and that was not a good thing).

The point being: think of it as a two-way mirror - they see us, we don't often see them.