I've been on probation for over 2 weeks. About to the point of quitting. All they keep saying is my account is not on probation. Yet I still can not buy/sell ZEN in game. I understand having security but this is just NUTZ!!!! I don't think they know what is going on!
I've been on probation for over 2 weeks. About to the point of quitting. All they keep saying is my account is not on probation. Yet I still can not buy/sell ZEN in game. I understand having security but this is just NUTZ!!!! I don't think they know what is going on!
If they say you're not on probation when you are, I'd fraps a video showing the problem and send that in to them.
So they refuse to explain how long people have to wait or tell us how they inform us that the probation period is lifted. I thought they were finally starting to learn how to communicate with their customers seeing Akro's message yesterday.
Oh well. back to square one it is. I hope they are ready for a lot of annoyed and ticked off people.
Besides all that: Thank you Lews for trying. It's appreciated.
In the event of security or anti-fraud measures, non-disclosure is not an unreasonable expectation. To disclose how long probation periods last or the circumstances that trigger them is tantamount to handing those who would exploit such a manual on how to do it.
ROLL TIDE ROLL
Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
the official word is for security reasons, they will not disclose the duration of probation. it would completely undermine the reason for it in the first place.
as the original question has been answered, we will be closing this thread. if you have further questions about internal policy, you may direct them to the community team although you may not get the answers that you seek. moderators are not official staff and some information is proprietary and cannot be disclosed.
Comments
Yep. Still am on probation as far as I'm aware.
maybe it'll happen when your off...who knowns
I've been on probation for over 2 weeks. About to the point of quitting. All they keep saying is my account is not on probation. Yet I still can not buy/sell ZEN in game. I understand having security but this is just NUTZ!!!! I don't think they know what is going on!
If they say you're not on probation when you are, I'd fraps a video showing the problem and send that in to them.
Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
In the event of security or anti-fraud measures, non-disclosure is not an unreasonable expectation. To disclose how long probation periods last or the circumstances that trigger them is tantamount to handing those who would exploit such a manual on how to do it.
Great Weapon Fighter: Because when is today not a good day to die?
PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
as the original question has been answered, we will be closing this thread. if you have further questions about internal policy, you may direct them to the community team although you may not get the answers that you seek. moderators are not official staff and some information is proprietary and cannot be disclosed.