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Forums > Home› Neverwinter Discussion › General Discussion (PC)

I can't log in anymore

nuclearninja1nuclearninja1 Member, NW M9 Playtest Posts: 64 Arc User
edited July 2014 in General Discussion (PC)
Yesterday morning I was able to log in; but when I tried to log in later in the day, nothing. I get to entering my password,
press enter and nothing. It says contacting server and that's it. Task manager says not responding. I checked the forums to see if the site was down; but nothing. My brother tried logging in on his account; same thing. Anyone else having this problem? If so; any luck getting in?
Post edited by nuclearninja1 on

Comments

  • stah01stah01 Member Posts: 540 Arc User
    edited July 2014
    I had this also. Never happened before. I think somehow my external IP was banned or blacklisted. I turned off my modem for 5 minutes and restarted it. Got a new IP and was able to log in. Was very odd.

    Can go to IPChicken.com to see your external IP and see if you get a new one.
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  • nuclearninja1nuclearninja1 Member, NW M9 Playtest Posts: 64 Arc User
    edited July 2014
    I got a "DNS can't resolve controller tracker" message. It was on my IP's end and they took care of it. You can also try this:

    **Do not repost CS replies, as they are considered private correspondence**
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