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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

can't access the technical support site or forums

ruex128ruex128 Member Posts: 0 Arc User
edited May 2013 in Bug Reports (PC)
Every time I try to access anything to do with technical support I get an error message, this is very frustrating. I've emailed the technical support email and have yet to hear a response. I also can't view my ticket of the link that PW sent me back so I don't really know whats going on. I've googled and have seen a lot of people have this problem as well. Something you guys should really look into.

Also I don't know why my forum title says PWE user when I'm a founder, how do I change that?
Post edited by ruex128 on

Comments

  • daeymiendaeymien Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    ruex128 wrote: »
    I also can't view my ticket of the link that PW sent me back...

    Also I don't know why my forum title says PWE user when I'm a founder, how do I change that?

    #1 The Ticket/Support links have an infinite redirect loop. I've sent a message about it previously, but apparently it goes into the ether.

    #2 To change to your Fouder group: Click "User CP" on the forum header, Scroll down to "Permission Groups" and pick the group on the right then click "Update Display Group".
  • ruex128ruex128 Member Posts: 0 Arc User
    edited May 2013
    Yeah I've been waiting almost a week for a reply via email, Thanks for the reply
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