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Trying to buy Zen
dngrmse1
Member Posts: 23 Arc User
First, I tried the credit card link. It bounced. I tried again. It bounced. I called my bank, and they confirmed there were no attempted/pending charges to my card, and that my credit limit was not an issue.
Ok....I tried 'clickandbuy'. It seemed to be working ok, but then the process was brought to a halt because they had to 'confirm' my account by making two small charges to my card, (each charge was above one dollar, but below two). Both charges went through, and I received an email from them that my account was...as they put it...confirmed. I attempted to make a purchase. Nothing happens. I called 'clickandbuy', and got a computerized voice message. I wiped cookies, restarted my computer, and tried again, logging into 'clickandbuy' from scratch. Same thing....at the 'continue' button, nothing happens. I also can't manually copy/paste the link...that has been disabled, (at least in IE). A second call to my bank confirms there was not attempt by 'clickandbuy' to charge my card for my desired purchase.
Even though it's going to cost me a few bucks, I'll be contesting the 'clickandbuy' confirmation charges to my card. I've filed a complaint with them, and if I don't receive an adequate response in about a week, I'll be contacting my state's DA's office, and filing a complaint through them.
In the mean time, PW, I tried spending money on your game. If there is a preferred way to purchase Zen, please circle it in red. I'm not in the habit of searching for ways to spend my money on a given service provider, because it's usually they that try to ease the transfer of funds from my pocket to theirs.
Ok....I tried 'clickandbuy'. It seemed to be working ok, but then the process was brought to a halt because they had to 'confirm' my account by making two small charges to my card, (each charge was above one dollar, but below two). Both charges went through, and I received an email from them that my account was...as they put it...confirmed. I attempted to make a purchase. Nothing happens. I called 'clickandbuy', and got a computerized voice message. I wiped cookies, restarted my computer, and tried again, logging into 'clickandbuy' from scratch. Same thing....at the 'continue' button, nothing happens. I also can't manually copy/paste the link...that has been disabled, (at least in IE). A second call to my bank confirms there was not attempt by 'clickandbuy' to charge my card for my desired purchase.
Even though it's going to cost me a few bucks, I'll be contesting the 'clickandbuy' confirmation charges to my card. I've filed a complaint with them, and if I don't receive an adequate response in about a week, I'll be contacting my state's DA's office, and filing a complaint through them.
In the mean time, PW, I tried spending money on your game. If there is a preferred way to purchase Zen, please circle it in red. I'm not in the habit of searching for ways to spend my money on a given service provider, because it's usually they that try to ease the transfer of funds from my pocket to theirs.
Post edited by dngrmse1 on
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Comments
I went with Paypal. My purchase was completed immediately, without issue, and without having to 'confirm' my card.
This. I pay with paypal but for added security on any web payment I also make sure that the card used for the paypal purchase is one of my credit cards. That way I have both the bank and Paypal's protection and insurance in case of a dispute.
I could pay directly from my account with a debit card but if paypal don't wish to help dispute a payment ( they are usually very good with that and even with large payment transactions over 10 thousand sterling ) then the debit card offers little to no payment protection.
Does not harm to have double protection in case of dispute.