So I paid 60 for the first founder pack, decided to purchase the 200 dollar pack so I could get the head start.
When I began playing, I assumed Astral Diamonds were account-bound so I took in 2.6 million Astral Diamonds on my first character and began leveling. I quickly realized I wanted to make a different character, but use the same name so I deleted that character with the 2.6 million Astral Diamonds and re-rolled.
Yeah, they're all gone and I've sent in 2 support tickets DAYS ago with 0 responses.
Is there any way I could reach someone who could actually help me? This is really disappointing.
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Well I do hope they eventually reach my support ticket, that'd be fantastic.
I think its more of an innocent mistake seeing Zen is account-wide, I figured Astral Diamonds being such an integral part of the game would share the same properties ya know?