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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Switching tabs on character sheet causes freeze/crash

mwkmwk Member Posts: 426 Arc User
edited September 26 in Bug Reports (PC)
I submitted a support ticket on this issue to escalate this bug even more.

This serious bug concerns...

If you have biography history text on your character sheet, the game will freeze/crash or stall.

I tested a character without any biography history text and had no issue switching between tabs on the character sheet.

The character sheet is when you press C on your keyboard.

I confirmed this issue with at least 2 players so far.

Just also pointing out that the biography history has no type blinking cursor anymore. You know a caret. The keyboard navigation tool used to move around a text document. It can also be called a text insertion cursor or text selection cursor. A long time ago it actually showed and now it's gone. The caret has been away on the biography history text for a long time. Some people like to input their stories or character background. This is best for role players and I certainly don't want my game to crash/freeze selecting the history tab.

Note that inspecting other people's biography history will not cause an issue; only your own.
Post edited by mwk on

Comments

  • mwkmwk Member Posts: 426 Arc User
    If you test this yourself, the only way to get out of the crash/freeze is to press ctrl-alt-delete then sign out of your computer. When the game crashes freezes on me, there is no way to display the task manager to end the task of the game, so this is my only option to end the task of the game playing when it freeze crashes on me.
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,423 Arc User
    I properly do not test it right but my character does not have such problem.







    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • mwkmwk Member Posts: 426 Arc User
    edited September 27
    I ended up being in windowed mode and copied all my characters biography history to a place called justpaste.it. Reduced biography history text is not going to cause freeze crashing. Though if some player ends up putting lots of text, they will crash! I solved my issue for now so I can play my game without crashing navigating on my character sheet.

    @plasticbat
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,423 Arc User
    edited September 27
    mwk said:

    I ended up being in windowed mode and copied all my characters biography history to a place called justpaste.it. Reduced biography history text is not going to cause freeze crashing. Though if some player ends up putting lots of text, they will crash! I solved my issue for now so I can play my game without crashing navigating on my character sheet.

    @plasticbat

    I am always in "Windowed Maximized" mode. I am using that for the past 10 years. That is the mode I can deal with (for my set up). I don't use full screen mode because it gave me problem in the past (N years ago) and that problem may not be relevant anymore (OS changed, hardware changed, video card changed, Neverwinter changed) but I am not going to change it.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • mwkmwk Member Posts: 426 Arc User
    @plasticbat I looked at your screenshots. You don't have that much of text. You're fine. If you filled your biography history with paragraphs, then yes you most likely will crash. That was my problem, so I reduced my text down to a minimum.
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