If anybody else has experience or answers with this dilemma I'd love to hear them. The Lulu quest 'Laid to rest' in Avernus has decided I can no longer advance it (it did work the first time I got the quest). I've been running the zone since it opened and I've finished the campaign except for all boons. When I go to 'rescue' the trapped angels, nothing happens. Killing off their diabolical captors does nothing, and there is no way to interact with them - they don't seem to know I'm there and I go right through them.
The reason I'm asking in forum is because tech support gave me the big old bird on this when I submitted a ticket (this after weeks of trying to fix it myself). They said not only do they not have the first clue why it's not working, but they (paraphrase) really just don't feel like helping me. I should note here that I'm a VIP player in good standing, so if that demonstrates how valued we are then I have some choice words for them!
For the record, these are all the 'fixes' I've tried for the quest, most multiple times, and nothing has worked. I've tried re-phasing, actually logging off for a time and back on, dropping the quest and re-taking it, instance hopping, and leaving the Avernus map for a time before trying again. Like I said, everything I can think of, none of it with success. Any advice here? Not sure what I'm doing wrong or if, indeed, this is a bug that needs to be fixed. Thanks.
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Born of Black Wind: SW Level 80
2. The angel would not indicate you can interact with it. i.e. no white dots thing or a small message box.
3. Use F to circle the angel from distance without aggro the mob and run away works.
e.g.
1. mob are all in one side.
2. You can throw the grenade from higher ground.
Born of Black Wind: SW Level 80